Great
Based on 109 reviews
Livingwellstores4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Living Well Stores is a real, BBB 'A+' rated company. You can call us at (800) 704-8432. You'll speak with a real person based in America, Monday - Friday 9 AM - 5 PM Eastern time or a real person will return your call promptly even nights and weekends. Try to get those other guys on the phone. You can write to us at our real headquarters office address is 10752 Deerwood Park Blvd S., Jacksonville, Florida 32256. Beware of companies who don't show a real business address.Living Well Stores is a Pride Mobility, Drive Medical, Breg Orthopedics and Afikim authorized dealer. ALL mobility scooters and power wheelchairs from Living Well Stores include our exclusive written peace-of-mind 5 year warranty that even covers the battery pack and backed up by our nationwide network of local servicers. See the product description for details. This 5 year warranty is an exclusive offering by Living Well Stores. We do not allow other sellers to offer our warranty- ever. We can fix it if you got it from us or if you got from someone else.
Livingwellstores (livingwellstores.com) has 109 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 5 reviews with 4 stars · Clear filters
Sue Trout K.
Communication was a bummer. It's hard to talk to a specific person and although they prefer to communicate via text or email, sometimes you just want to speak with a person. It takes many attempts to call before having t he opportunity to actually talk with someone. Other than that, I still love Living Well. I have rated them before with five stars.
Sandralee H.
I appreciate the final resolution. But sending the correct battery after first sending the wrong battery left me stranded much too long.
Sheila G.
Shipping time was fine, but your price on the extensions was ridiculous for what they are and so was the shipping cost.
Reply from LivingwellstoresAug 31, 2026
We agree with you 100%! A lot of people don't know that what you purchased actually is a part that goes with an FDA-regulated medical device. We're told by the manufacturer that all the costs involved in getting certified and approved drive the prices up massively. But then given that the price of the product was only $32, it is no longer possible for us to absorb FedEx shipping charges. The world has changed. We liked the old days better too
Brenda M.
It was difficult to find the right allen wrench and hard to tighten head rest
Reply from LivingwellstoresFeb 10, 2026
We'll be sure to pass that along to the manufacturer. Seems like it could have been easy for them to include that allen wrench.
Carmen R.
It was exactly what I needed. I did not receive a notice that my order was shipped
Reply from LivingwellstoresNov 14, 2025
We're so glad your item is perfect for you! We will be asking our IT folks to look into customer notifications.
