Average
Based on 140 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lofty is an expert-reviewed, online marketplace for valuable fine art, antiques and collectibles. Each Lofty item is reviewed and valued by Lofty's carefully selected network of experts, which includes qualified appraisers, current and former auction house specialists, reputable dealers, and other art world professionals with decades of experience evaluating items in their specialties. We believe buying art and antiques should come with complete peace of mind, and stand behind this commitment with a 5-year Authenticity Guarantee and a 100% Money Back Satisfaction Guarantee within seven days of delivery. Building sustainable, trusting relationships with clients is Lofty’s top priority.
Lofty (lofty.com) has 140 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
140 approved reviews, newest moderated first
Chris
Minus 5 stars Ordered small item 10 days ago, payment went through fine but didn't receive any order confirmation from them. Contacted them and asked for this, advised my item has been shipped but they can not supply any confirmation / receipt or shipping info. Rubbish Should have done research before buying as my experience matches pretty much everybody else's on here - lesson learned Absolute scam
Jose L R.
This site the worst. Ordered a art piece. Been a month and nothing. Website not user friendly. They took my money, lesson learned. Hopefully they meet justice.
Leslie W.
Only gave one star because I had to select at least one. It should be NO stars. This is the worst, scam artist company. Took my cash but product didn’t arrive. They do answer emails but it’s a load of rubbish about how it’s on it’s way, never to appear. Asked for tracking details and was sent some bogus thing that said it has been dispatched that day. Challenged them and now ghosted. Asked for refund many times but now being ignored. Avoid this awful company, total scam!!
Nikki M W.
I’m actually wondering if this is a scam site? I ordered an item 4 weeks ago, no sign of it and no correspondence regarding shipping. I have contacted FunLofty on several occasions for the date of shipment, where the item is coming from, a number to contact and every reply has been ‘please be patient. We are sorry’. I’ve now asked for a refund 3 times and there has been no reply to this. Will never ever buy from here again. Please don’t do it
Sue I.
Would be no stars if possible. Ordered something over a month ago and received nothing. Contacted customer service who said it had been shipped, 3 weeks later, nothing.
Alysa
I made a purchase a week ago ano never received a confirmation email expected delivery date or anything. The payment came out of my bank account though 🙄
Manwara
Haven't bought anything yet, but love looking through the items on this website. Look forward to making a purchase soon.
Amy D.
Excellent customer service. Their staff is highly knoledable and treats it's customers as a priority. The sale was smooth and payment was transferred within their promised time. Had a great deal of pleasure to deal with.
