Lola.comReviews of lola.com

Activities & Tours
One Financial Center, 20th Floor, Boston, Massachusetts

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4.3

Great

Based on 214 reviews

Lola.com4.3

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Lola.com

Lola.com makes Agile Travel Management real by providing a super simple way to manage, book and report on business travel, saving employers and travelers time and money. Lola.com uses machine learning and 24/7 support to help travelers easily book trips, while empowering managers to create policies, view budgets and expenditures, and monitor their globetrotting team efficiently. Based in Boston, the company was founded in 2015 by Paul English, co-founder of the travel booking site KAYAK, and is led by CEO Mike Volpe, previously CMO at HubSpot.

Lola.com (lola.com) has 214 customer reviews on Folks Told, with an average rating of 4.3 out of 5.

Website: lola.com
Category: Activities & Tours
Location: Boston, Massachusetts
Listed on Folks Told: 2026

Lola.com reviews

214 approved reviews, newest moderated first

Kaci L.
Jan 10, 2020
Simple & Amazing!
So simple and easy to book! Their chat service is amazing and everyone is always so helpful!
James L.
Jan 10, 2020
Thanks!
The experience I've had, working with Lola, has been exceptional. There have been two times where I've had questions about a tricky booking, and the online chat/support has been awesome. Thanks so much for the great work! Keep it up.
Reply from Lola.comJan 10, 2020
Hi James, we're so happy to hear the team was able to help with tricky bookings! Always happy to help! -The Lola.com team
Augustine
Jan 10, 2020
I have enjoyed using lola.
I have enjoyed using lola.
May M.
Jan 10, 2020
Excellent customer service
Excellent customer service! Always available by phone and respond to chats within minutes. They saved my butt when I didn't have my log in details and needed to secure a flight for my boss.
Reply from Lola.comJan 10, 2020
Hi May, Always happy to help with anything! Thanks for the review :) -The Lola.com team
DDA
Jan 10, 2020
Love Lola
Three of your customer service agents helped me today and each of them were wonderful. I have enjoyed my whole experience with Lola so much. Thank you to Egan, Michael and Jessie
Reply from Lola.comJan 10, 2020
Hi DDA, We will be sure to pass this along to Egan, Michael and Jessie! We're lucky to have them! -The Lola.com team
Brock M.
Jan 10, 2020
You guys really saved me
You guys really saved me. Thanks again!
Nat H.
Jan 10, 2020
Easy to use
Easy to use, keeps travel organized. Would recommend.
Sharon R.
Jan 10, 2020
Great service- thank you
Great service- thank you

Lola.comReviews of lola.com

Rating breakdown

What customers rate

About Lola.com

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Lola.comReviews of lola.com

Rating breakdown

What customers rate

Lola.com reviews

Simple & Amazing!

Thanks!

I have enjoyed using lola.

Excellent customer service

Love Lola

You guys really saved me

Easy to use

Great service- thank you

About Lola.com

More in Activities & Tours, Massachusetts

Passports Travel

Andean Discovery

ItaliaPass

First Abroad

Lola.com reviews

Simple & Amazing!

Thanks!

I have enjoyed using lola.

Excellent customer service

Love Lola

You guys really saved me

Easy to use

Great service- thank you