Great
Based on 292 reviews
lookah.com4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2009 Lookah Glass has been producing high-quality glass water pipes, bongs, and dab rigs. Our design is second to none, continually driving the fusion of style and function. Owning a Lookah glass pipe is like owning a work of art. With over 300 highly skilled glassblowers putting out pieces every month for you to enjoy. Developing new water pipes is part of our culture, it's what sets us apart from the other glass water pipe companies. You never know what our designers will come up with next, from towing glass behemoths to heady glass designs that will blow your mind.Lookah Glass represents some of the most beautiful and sophisticated pipes that smoking outlets offer. In addition to artistically functional Glass, Lookah Glass provides a growing range of dab pens and vaporizers for wax, oil, and dry herb. These are a perfect complement to be used alongside your glass pipes and offer a more modern way to enjoy smoking without combustion.
lookah.com (lookah.com) has 292 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
292 approved reviews, newest moderated first
Cotton M.
We sell Lookah products at our store CottonMouth in Vancouver BC, and not only are the devices solid, their customer service is fantastic. We had a customer who's device stopped working (fist one out of several sold) and the team at Lookah is replacing the device after providing some simple information.
steb
Extremely happy with the customer service I received. Top notch from start to finish. I am a very satisfied customer!
David H.
honestly probably the best and fastest help ive gotten from anyone through email
Jacob H.
Bad service. Cheap product. If your making a huge purchase its not a big deal, but if you just want more coils for your vapes its 49.99. Free shipping is at 50 before taxes. So you either have to shell out 20 dallor on shipping or buy more stuff from them. Keep in mind the cheapest thing they have not on sale is 15 dollars so theyre srewing you either way. Its a huge f u to repeat business. They also shipped half my order from their warehouse here in the state and the rest from chiana without any word except an email with a different tracking number after your first one ship so it just seems like a shipping update not a completely different package from another country.
Reply from lookah.comOct 8, 2026
Hi, We’re very sorry to hear about your experience and completely understand your frustration. We sincerely apologize for the inconvenience caused by the shipping costs and the split shipment of your order. We would be happy to look into your order and see what happened. Please send your order number to [email protected], and our support team will check the details for you and assist you further. Thank you for bringing this to our attention, and we sincerely apologize again for the frustration caused. Kind regards, LOOKAH Support Team
Jul F.
I bought my seahorse king this past August and loved it! Then a few days ago it decided it didn't want to work anymore and I contacted Lookah sent a video and a replacement is on the way! I have many of their products and love them now I have even more reason to continue my brand loyalty! Awesome 5 star customer service!
Noah S.
Couldn’t recommend this brand more. some of the absolute best glass out there!!
Jordan
Purchased my Lookah Unicorn and had issues with it failing on me mechanically after just a few uses. Lookah was initially hesitant and offered discount to replace, but made the decision to replace it completely given the circumstances surrounding the situation. I’ve had no issues with my new Unicorn and it’s working great!
George Strickland J.
Best company
