Poor
Based on 252 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're here to take your moment to the next level. Blurring the line between virtual and reality with a wide selection of puffs delivered via the convenience of a smart and high-tech store.We created Lou Square with the goal in mind of making your life easier, your shopping experience faster and the process seamless. We are an express smart retail store company that offers premium e-cigarettes.We seek to offer the ultimate and most amazing experience that smart retail can offer. Fast, reliable, easy and enjoyable, made to buy anywhere for everyone. Not only did we create the easiset website for you, but also you can probably find us anywhere near your house at any Lou Square Store location. If you are the kind of person that loves to have control of what you buy and how you do it, boooy, do we have the solution for you.
Lou Square (lousquare.com) has 252 customer reviews on Folks Told, with an average rating of 2.7 out of 5.
252 approved reviews, newest moderated first
Won’t be B.
Expected to receive 3 of the same vapes. Received 2 & 1 random.
Reply from Lou SquareJun 14, 2025
Hi Cody, according to our records you ordered a 3x1 that specifies that you will receive 2 products of the one that you choose and one vape of Supreme that will be a surprise flavor.
MommaJo
Easy ordering and delivery.
Amparo P.
No he recibido mi pedido todavía y no puedo hacer un seguimiento
Erica B.
Second time I haven’t received anything I ordered…
RosiRue
My experience has been a lot delayed delivery even with paying an extremely high price for a quick delivery, as much as 42+$. It seems that it’s not going to be any faster to ship although the advertised price of shipping statement says otherwise. I chose items that were available but weren’t delivered, with a note inside saying that the item’s were out of stock so the”Team” chose something that “They” thought were compatible which I think is Unexceptionable. In fact the order was actually Not compatible But also Not Complete. With all of that being a problem, it wasn’t over yet! The apology instead was to include a “discount code for my next order.. I can’t explain how much more I wasn’t able to enjoy my Third (3) experience with this company and how much I wanted to trust their product and service. I’ve emailed, shared with several people within the support team but haven’t gotten anything from them to compensate for my their lack of customer care and service to commit to my business going forward. I think I will just go back to my original business with a different company.
Reply from Lou SquareJun 3, 2025
Hi Rosi, can you share with us your order number? To be able to help you.
Elina S.
Bottom line no products since 2 close to 3 wk and this has happened in every order.
Michiko
Taking way to long to receive order. It says it's suppose to take 4-6days after it's been filled I've been waiting almost 2 weeks to get my order.
Rafael F.
15 days and still havent received my items
