Poor
Based on 252 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're here to take your moment to the next level. Blurring the line between virtual and reality with a wide selection of puffs delivered via the convenience of a smart and high-tech store.We created Lou Square with the goal in mind of making your life easier, your shopping experience faster and the process seamless. We are an express smart retail store company that offers premium e-cigarettes.We seek to offer the ultimate and most amazing experience that smart retail can offer. Fast, reliable, easy and enjoyable, made to buy anywhere for everyone. Not only did we create the easiset website for you, but also you can probably find us anywhere near your house at any Lou Square Store location. If you are the kind of person that loves to have control of what you buy and how you do it, boooy, do we have the solution for you.
Lou Square (lousquare.com) has 252 customer reviews on Folks Told, with an average rating of 2.7 out of 5.
252 approved reviews, newest moderated first
Lala M.
It’s been a month & 1/2 since I placed my order on Jan 26th & I’ve still not received my item. I’ve tried to communicate that & ask for assistance via email over & over & have yet to get a response. The item finally shipped on the 27th of Feb & that was the last update made ( it’s now March 13th ). I’m not sure what’s left for me to do other than continue reaching out :/
Fabian J.
This is a scam it’s not a real business
Karen H.
Never received order from September. Numerous emails back & forth with the promise it will be shipped. 5 months later no product and no refund and they stopped answering me.
Jenny W.
If I could give this company zero stars, I would. I placed an order in August and I hadn’t received my order in. I emailed the company and received a generic response about them waiting for their supplier order. Through September and October emails were going back and forth on the status of my order with promises they would be shipped expedited to me. Well into October, I caved and took a store credit refund and placed a new order. By mid-November I still did not have the new order, again they promised expedited shipping and would get them sent out the next day. I never received the products and they stopped responding to emails. If you are ordering from them you will probably end up getting scammed out of your money with no product.
Edit B.
Awful. Scammers charged and no delivery, even after about 29 emails, calls and messages
skylar K.
i never got my order and all emails about it were ignored
Ruth M.
Never received my order. I reached out to them to find out the status and they told me they dis not have the product in stock. I wonder why no one told me this, they had to wait until I reached out in order to inform me. Then, I asked for a refund and I received no response. I already claimed the transaction with my bank. Horrible service.
Sherry E.
I can no longer order from y'all when I went to check out you now longer except debit cards
