Kurt M.
Good staff, mostly good experience with some issues
I attended the Super Conference in Las Vegas in 2017. The staff produced an overall quality experience. However, the high cost created a level of expectation that I felt was not met. Was it a fun party? Yes. Did I feel that I had ongoing value that impacted my life beyond the weekend? Not really. As to the 4 days of the program itself, the lectures were engaging and full of valuable information, and the evenings out with the staff were well curated. I appreciated the variety of presentations and the quality of the material. It was material I had heard before in various forms, but having a live presentation is a different experience to online or video lectures. I also appreciated that the staff made themselves available for Q&A after the lectures, and were open and engaging. I would have prefered more time for freeform discussion and questions, but I understand the limitations created by the timeframe provided by the schedule. We went out to multiple clubs with bottle service during the Mayweather boxing weekend. Not an easy logistical task during such a busy weekend. The staff said it was a bit of a nightmare getting this service, having to be on the phone constantly to ensure we had a great night out, and I believe them. Vegas was unusually packed, and I have no doubt that accomplishing all of that was difficult back end work. The table service and venues chosen were high quality. I am giving three stars because of the cost compared with the percieved value. At $5000 for the platinum option, plus hotel, flight, and other incidental expenses, this was an expensive trip. I was also somewhat frustrated that the staff was trying to "reframe" me rather than hearing me. It got to the point where I was honestly hesitant to answer the question "How are you doing?" or "How did that interaction go?", because trying to provide an honest answer almost always resulted in the staff trying to "spin" my answer focusing on the positive and diminishing the negative. While I am sure there might be some value in this approach, constantly having my answers reframed back to me was jarring. I don't feel you should ask a question unless you want to hear the answer. I felt like my answers were not accepted and that I was being constantly "corrected" as to what the correct answer should have been. I wish there had been more opportunity to discuss and process the negative aspects I was experiencing. The lack of outlet to address and release these negative aspects created friction in the experience. I think there can be people who can really gain the full value from the money from the experience. However, I was not one of them, perhaps due to my personal issues. Nevertheless, I was disappointed in the perceived value I received relative to the cost. I cannot say that I enjoyed it all things considered. I do not plan on attending again in the forseable future.