Excellent
Based on 323 reviews
Lumberjack Direct4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lumberjack Direct is a distributor of select brand hardwood plank flooring. Our company is the product of a deeply held belief that hardwood can be both premium and affordable.Our products include hardwood flooring ideal for the commercial and residential markets. Our hardwood is made from sustainable woods sourced from locations across the world, our brands boast beauty that only time and nature can provide. Get the best hardwood brands right to your door with Lumberjack Direct.While our hearts are set on hardwood, we understand that there are other compatible options in the industry which is why we do our best to accommodate needs for LVP flooring with inventory from leading manufacturers. Armed with 50 years of experience in the hardwood industry combined, we brought Lumberjack Direct to life in 2016. Our deep belief in protecting the environment has driven us to incorporate pivotal technology into sustainability and revolutionizing the way flooring is enjoyed.
Lumberjack Direct (lumberjackdirect.com) has 323 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 297 reviews with 5 stars · Clear filters
Maia L.
Jacob, the owner, is passionate about providing good customer service. He was responsive, provided ample samples before I decided on my floor material, and kept in touch during delivery as well as afterwards ensuring that I was pleased with my new floor. Throughout the whole buying process I felt comfortable and at ease that I was getting exactly what I needed.
Susan T.
Nice quality flooring and fast service with delivery.
Steve P.
I only needed a small amount of flooring to repair an existing floor and the floor I needed was discontiuned, but Erykah at Lumberjack Direct called around and found a few cases for me to get our job done. She went above and beyond, and that's rare these days. Thank you, Erykah! You saved the day!
Gerald
Sometimes things don’t go perfect but a company still deserves 5 stars. We had a mix up at the pick up location that turned into a big inconvenience. However Lumber Jack stayed on top of it and did right by the mistake. Would absolutely use them again
Jessica H.
If you need flooring - look no further. From start to finish, the entire process was seamless. Their team was incredibly knowledgeable and helped me select the perfect flooring within my budget, and the quality of the materials is outstanding—durable, beautiful, and exactly what I was looking for. Turnaround time was quick, too! I must say, what stood out the most was their customer service (which is hard to come by these days!). They were attentive, responsive, and went above and beyond to ensure I was satisfied with my purchase. It's incredibly rare to find a company that genuinely cares about its customers like Lumberjack Direct does. If you're looking for top-notch flooring at a great price with unbeatable service, shop with these guys. You won’t regret it!
David A.
The experience working with Lumberjack Direct was incredible. I couldn't find the Hallmark flooring we were looking for anywhere in the country. I called Jacob and Dylan and they were able to get me the lowest quote, the cheapest freight, and the fastest ship time. We are going to have flooring in our house in a week instead of 6-8 weeks.
Lauren B.
This company is amazing. We didn't have materials we needed to complete our project due to another company cancelling our order without notice. They rushed the delivery and got it to us ASAP. GREAT COMPANY!!
Deborah M.
This company is incredible! Their pricing beat everyone! The customer service unit is the best I have dealt with and Dylan Peace, Jake and Chris were very helpful. In addition, the shipping was FAST and well packed. You won't go wrong using this company!! Thank you!!!
