Lumity US Reviews | Read Customer Reviews of lumitylife.com

Lumity US Reviews | Read Customer Reviews of lumitylife.com

Lumity US reviews

Showing 8 reviews with 2 stars · Clear filters

Charlotte C.
Mar 16, 2026
I have not received my order yet.
I have not received my order yet.
Reply from Lumity USMar 17, 2026
Hi Charlotte, Thank you for taking the time to leave share your feedback with us. I’m sorry to hear you haven’t received your order yet, I appreciate that this is disappointing. Your order was dispatched on March 10th and all of our orders are shipped via USPS standard shipping, they aim to deliver within 5–7 working days. Based on this timeframe, your order is due for delivery today, so I’m pleased to see that it should reach you within the expected delivery window. If there is anything more that we can do to help, please do not hesitate to contact our Client Care team at [email protected]. Warm wishes, Lumity Client Care
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Frustrated N.
Dec 12, 2024
Delivery the product before the survey…
It’s probably best to save the survey until the product is received. I ordered the product on the fourth, got the survey on the tenth and today is the twelfth. Still haven’t received the product. I hope refills come when they’re supposed to. I just quit a different service for this one because they couldn’t keep product in stock. I hope this slow start isn’t how things work normally.
Reply from Lumity USDec 13, 2024
Dear Longin, Thank you for taking the time to share your feedback with us, we are sorry to hear that you are feeling frustrated and hope we can turn the situation around for you. As shown in our delivery information on our website, all orders are shipped USPS standard delivery and aim to be delivered in 5 - 7 working days. In looking at your order tracking, your order shows as having been delivered within this time frame. The team have reached out directly to confirm that your order has been received and offer any further assistance you may need. Please do not hesitate to get in touch if there is anything further we could help you with. Warm regards, Lumity Client Care
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Gayle C.
May 30, 2023
My order is going to the wrong address.
My order is going to the wrong address.
Reply from Lumity USJun 2, 2023
Dear Gayle, Thank you for taking the time to share your feedback. We are sorry for any inconvenience caused, however we do require one working days notice to make amendments to scheduled orders. Our warehouse is very efficient and we are always doing our best to make sure that orders are dispatched and delivered promptly. Once an order has been processed, it is unfortunately not possible to change the shipping address. We appreciate that this has caused frustration and would like to offer our sincere apologies about any disappointment caused. In future, address changes can be made with one working days notice, within your account on our website, or by contacting our Client Care team directly on 1-800-311-6449 or [email protected]. Warm regards, Lumity Client Care
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Naomi B.
Nov 4, 2020
I’ve been taking Lumity for 5 weeks
I’ve been taking Lumity for 5 weeks, not noticed any changes so far. It’s worked out quite expensive when you include tax. Don’t think I will reorder unless significant changes happen in months 2 or 3 I prefer to include a lot of anti ageing nourishing foods in my diet
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Markella
Jun 18, 2020
I’ve been using these vitamins for 2…
I’ve been using these vitamins for 2 months and the only difference I have is constipation.
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Tania T.
May 6, 2020
No results yet
No results yet
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Lori
Mar 30, 2020
I’ve tried many times to cancel my…
I’ve tried many times to cancel my order without success it wasn’t suppose to ship until May and I received it in feb what do I need to do to get the oil and face wash canceled?
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Gretchen D.
Nov 16, 2018
No visible results
No visible results, expensive option for a drugstore level product. Also, shipping options are limited and product is shipped too frequently. Very disappointed, I am cancelling my subscription.
Reply from Lumity USNov 19, 2018
Hi Gretchen Thank you for taking the time to leave a review. I'm so sorry to hear our products did not live up to your expectations. Please be assured that only the highest quality, medical grade ingredients go into our products and that they carried only in physicians' offices and high end stores such as Bloomingdale's. To ensure I am able to action your request to cancel, please reach out to [email protected] with your full name and/or email address. Very best wishes Melissa Younger Head of Customer Service
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