LunellaReviews of lunella.com

Reply from LunellaApr 29, 2020

Hello Mr Fitzpatrick; Thank you for your feedback, we are continuously working to improve our product and our customer's experience. I am having a memeber of my team reach out to you, so that we can get this issue resolved. If you have any questions or concerns please do not hesitate to reach out to us. Our phone number is: (833) 586-3552 Sincerely; Nikki Sauer

Reply from LunellaApr 27, 2020

Hi Christopher, Thank you for your review! We are happy to hear that you were satisfied with our Product and Service! Is there anything we could have done better? We are constantly trying to improve our company and customers experience. Thank you again for taking the time to write us a review. Sincerely; Nikki Sauer

Reply from LunellaApr 20, 2020

Hello Mr Jackson; Thank you for taking the time to write out a review of our company, we are dedicated to making sure that you recieve your purchase. We are showing by the tracking number that your package was delivered by UPS as of 11:44 Am April 20th. If you still have not recieved your package please contact Customer Service at : 833.586.3552 Thank you again. Sincerely; Nikki Sauer

Reply from LunellaApr 15, 2020

Hi Laurie; I apologize for the delay in sending your order. Per your request we have canceled and refunded your order. Thank you for taking time to post your experience. It helps us grow as a company knowing what we can work on. I do hope that you will be willing to give us a chance again in the future. Sincerley; Nikki Sauer