Bad
Based on 57 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Simple 3-step system to complete curl care. Customized for different curl types: Wavy, Curly, Kinky-Coily.
LUS Brands (lusbrands.com) has 57 customer reviews on Folks Told, with an average rating of 1.6 out of 5.
57 approved reviews, newest moderated first
Norma M.
I’d give zero stars, if I could! I’ve always had a healthy scalp, have never had any issues, until using their 3 step product- within hours of using products, my scalp was itchy and burning! A week later and I’m still itchy- even though I didn’t use again. I do not recommend!
Julie G.
Bought this system hoping it would greatly help my curls become more defined and manageable like all the ads on instagram indicated but after using the products one time my hair felt weighed down, it really didn’t even feel clean at all and needless to say my curls were just frizzy even after diffusing. I know sometimes it takes a few times for a product to work on your hair so I tried again but got the same results. So now I’m out $50.00, wish I had researched more about this company before I made this purchase. Do not buy, totally a waste of money and no refund on open products!
JD
I was so excited to try this. I watched the videos and followed the instructions to a T. After multiple uses, my hair looks limp and dull and so weighed down! Worst of all, I have lost so much hair! Don't try it -it will ruin your hair! I bought it at christmas time and have given it 3 months. It just got worse by the wash!
Robin A.
I wish I could give this no stars. It made my wavy, thick, coarse, high-porosity, long, 2C hair much worse! It made it flat, limp, stringy, and frizzy! My hair looks awful now. My hair would look better if I coated in peanut butter and I stood in a cyclone. Do not believe the hype! Plus you can’t get your money back. They don’t give refunds. What a scam!
Ruth D.
The best way to make the product work well is for your hair to be damp when you apply the serum. You can’t have towel dried hair it won’t give you the same affect. I’ve used this product for years now and I always get compliments on my curls. I’m surprised to see all the bad reviews. My best friends who have even curlier hair than me are the ones who referred me to this brand as they also swear by this product line.
Lisa T.
I got some curl out of these products but then started noticing I was losing a lot of hair. This is the only product that has ever done that. Threw it away and out the $50.
Erin E.
Y'all, Lus conditioners are the absolute WORST products I have ever used. Tried for the first time yesterday. Hair felt okay after the shampoo, but lemme tell ya, the conditioner and deep treatment WRECKED my hair. Conditioner left a waxy coating that I couldn't rinse out, so I tried the DC after. Nope. My hair was so matted and tangled that it was impossible to comb, even with the DC still in it. I rinsed and immediately used a clarifying shampoo, vinegar rinse, and a different brand DC. STILL UNABLE TO DETANGLE. Tried clarifying/vinegar again and another round of DC with heat. It took me over two hours to comb through my tailbone length hair. As soon as I got the snarls out of one section, it would lock back up into new tangles. It was so bad I thought I was going to have to cut several inches off my hair. I didn't dare to try the 3-in-1 or the gel. And then I find out that their 100% money back guarantee is complete BS. If Lus was a US company, I'd be considering a class action lawsuit, the products are that bad. Curly girls, stay far away from this company. Try Curl Junkie, Ecoslay, The Curl Shoppe (especially for my Canadian curly sisters) or even Curlsmith. Lus is trash.
Wendy T.
I ordered this product and it was never delivered. There is no contact number so i emailed them numerous times with zero response. The charge went through on my credit card. So they just stole my money. Beware!!!
