Average
Based on 266 reviews
Luvingrace3.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LuvinGrace was founded in 2019 . We are a group full of young, dedicated and creative minds that always try our very best to offer customers the most excellent and unique shopping experience.Our online store offers the most comfortable way to create your own design in your favorite products (t-shirts, tumblers, flags, posters, canvases, ornament..) We keep everything simple, so customers can just choose many amazing designs reflecting your own hobbies without any problems. Moreover, you can make your items one-of-a-kind with the personalization service we provide. Your name, your loved ones’ names, your customized messages…. What you want to put on the products, we can do it for you.
Luvingrace (luvingrace.com) has 266 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
Showing 76 reviews with 1 star · Clear filters
Michelle P.
Still have NOT recieved my order. Was supposed to be delivered no later than yesterday. No tracking number for my order was provided either.
Reply from LuvingraceApr 6, 2022
Hello, your tracking is now en route by DHL. Your tracking number is : 6102020300884532 You can track it here https://webtrack.dhlglobalmail.com/orders/33872203230812434/details/6102020300884532
Chandra W.
I can't review what I haven't received or am able to track via DHL tracking number provided.
Reply from LuvingraceApr 28, 2022
We’re so sorry to hear about the long wait time that you experienced. Our goal is to provide fast and efficient service, but sometimes it takes longer than expected. Unfortunately, things can sometimes happen that are out of our control. After checking your order, it was delivered on Apr 13. We've already sent you an email so please check it
Diane R.
The quality was terrible. Not worth the money I paid
Reply from LuvingraceApr 28, 2022
Thank you for taking the time to give us a review. We sincerely apologize for the issues you experienced, and we hope to make this right. Please reach out at [email protected] so we can rectify this issue.
Tammy E.
I did not receive my package, it was shipped to Los Angels, CA.
Reply from LuvingraceApr 28, 2022
We’re so sorry to hear about the long wait time that you experienced. Our goal is to provide fast and efficient service, but sometimes it takes longer than expected. Unfortunately, things can sometimes happen that are out of our control. After checking your order, it was delivered on Apr 4th. We've already sent you an email so please check it
Akinyi B.
I placed my order about three weeks. No customer service, no tracking number, nothing and I still haven't receive my package
Reply from LuvingraceApr 6, 2022
Hello, your order is delivered this morning. Please recheck your mailbox. Thanks!
Gladys O.
I haven't received my package yet
Reply from LuvingraceApr 28, 2022
We’re so sorry to hear about the long wait time that you experienced. Our goal is to provide fast and efficient service, but sometimes it takes longer than expected. Unfortunately, things can sometimes happen that are out of our control. After checking your order, it was delivered on Apr 9th. We've already sent you an email so please check it
Paul
Item never arrived.
Reply from LuvingraceApr 6, 2022
Hello, your order is delivered today! Please check your mailbox. Thanks!
Body B.
Horrible customer service and I did not get what I ordered and it was not personalized a waste of money and complete waste of my time I would never order from this company. I just wanted what I ordered and customized as like I ordered. A complete waste of money and they were not do nothing about it.
Reply from LuvingraceApr 28, 2022
We’re so sorry to hear about the long wait time that you experienced. Our goal is to provide fast and efficient service, but sometimes it takes longer than expected. Unfortunately, things can sometimes happen that are out of our control. After checking your order, it was delivered on Feb 23rd. We've already sent you an email so please check it
