Average
Based on 266 reviews
Luvingrace3.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LuvinGrace was founded in 2019 . We are a group full of young, dedicated and creative minds that always try our very best to offer customers the most excellent and unique shopping experience.Our online store offers the most comfortable way to create your own design in your favorite products (t-shirts, tumblers, flags, posters, canvases, ornament..) We keep everything simple, so customers can just choose many amazing designs reflecting your own hobbies without any problems. Moreover, you can make your items one-of-a-kind with the personalization service we provide. Your name, your loved ones’ names, your customized messages…. What you want to put on the products, we can do it for you.
Luvingrace (luvingrace.com) has 266 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
Showing 76 reviews with 1 star · Clear filters
Jason G.
I've tried to reach out to them several times for a refund and they don't respond. Also, the merchandice is shipped from China. The sizes are for Asian people. I'm a legitimate XL. Ordered an XXL and its still way too small.
Angel B.
I got the wrong rug and when I tried to contact the company the email link was invalids and when I filled out the form I got no response.
align
Didn’t get package in time and wouldn’t issue a refund. Involving PayPal.
Joann W.
I found a great purse on this site. I looked at multiple purses and they all clearly stated LEATHER. When the purse arrives, it had a very heavy smell of plastic. While I let it air out before writing the company numerous times regarding leather versus some form of plastic (I could see the interior of the product was white and I have never seen a white leather interior. The look, smell and feel of the purse is that of a plastic or manufactured product. I purchased this on Dec 25, wrote numerous emails requesting a refund, and on Feb 27 the last email said this: After thoroughly reviewing your feedback, I regret to inform you that, according to our company's policy, we are unable to process a refund in this particular case. The reason for this decision is that the product is not damaged or defective. We genuinely believe in the quality and aesthetics of our products, and we are confident that the bag, once worn, will receive many compliments. We understand that personal preferences may vary, and we value your feedback as it helps us continually improve our offerings. As a gesture of goodwill, we would like to offer you a 20% discount code for your next purchase." BUYER BEWARE as I am out about $50 and that purse still smells like plastic in May.
Danny T C.
Sizes were not true, all were much larger than shown. Mediums were the size of extra large
customer Dee L.
I need a return label but your system tells me that I cannot return an item that has not been received and I have the product in my hands. Please send me a return label
customer
Never received order. Ripped me off. If My account is not credited by Monday will seek legal action. I see all the horrible reviews. This company needs to be closed down.
Lenora H.
The quality of the merchandise was absolutely horrible and especially for the price!
Reply from LuvingraceJan 9, 2024
Dear Lenora Hudson, We apologize for your experience with our product. Can you send us some photos of the bag, I will inform the concerned department and find solutions to resolve the issue
