Poor
Based on 33 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Luxdeli is listed under Candy & Chocolate.
Luxdeli (luxdeli.com) has 33 customer reviews on Folks Told, with an average rating of 2.2 out of 5.
33 approved reviews, newest moderated first
George L.
Garbage stealing money , no product shipped
Aristidis T.
I never received my order
Lech L.
Terrible experience!!!! Don't buy anything there! They just take your money and hope you go away! NEVER AGAIN !!!!!
Charles B.
I never received my order I've made several attempts of contacting you via email phone call and I've never received my order 200 plus dollar order never got it never got a confirmation nothing very disappointed
Inessa T.
Made a purchase back in March 2021 and never received my order! Called several times, tried contact thru email.... never responded back . It’s a shame take money from old person with cancer!!!
Alexander I.
Horrible Non existent Customer Service!!! Waited for my order for 12 days. Have written emails and tried to call multiple times. Unable to reach, haven't received any replies. Do not waste your time ordering from this company. It may be a scam!!!
Online C.
I placed an order with LuxDeli in November, 2020. It was paid through PayPal, and immediately confirmed by LuxDeli. After 2 weeks, I did not receive anything, emailed them, and decided to wait an extra week before calling them. Still did not hear anything from them. I called and left messages, re-emailed, and still did not hear anything from them. Finally, I disputed the payment through PayPal, and, as they did not receive a reply by their dispute deadline, PayPal refunded my payment. LuxDeli did not display the common courtesy to communicate, resulting in inefficiencies all around.
Yev
Garbage ass site. Emailed them 3 times in three weeks. Never got any of emails about the order. The website isn’t even live anymore. It just vanished. Did a chargeback today. Learn to run a business you f$&k
