Average
Based on 94 reviews
Luxury Living Direct3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Luxury Living Direct offers a wide range of premium home improvement products at affordable prices, including vanities, faucets, bathtubs, and more. With strategically located warehouses in the US, we provide fast and reliable nationwide shipping. Whether for homeowners, contractors, or designers, our team is here to support every step of the way — from product selection to after-sales service.Office Address: 14772 Moran St, Westminster, CA 92683, United StatesWarehouse Address: 401 S Figueroa St, Wilmington, CA 90744, United States
Luxury Living Direct (luxurylivingdirect.com) has 94 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
94 approved reviews, newest moderated first
Dũng L.
Absolutely Stunning Vanities! I’ve been following Luxury Living Direct for a while, and their new vanity collections are truly impressive. The designs are elegant and high-quality, especially the Kathryn in Light Brown — it looks absolutely beautiful and luxurious. I’ll definitely make a purchase when the time is right!
vinh L.
Just open it and it look beautiful, can't wait to share with my wife about this bath vanity
task R.
Scam website, I order my watch and did not receive, the customer service took long time to check and tell me my payment gone. Wtf***
Reply from Luxury Living DirectJun 12, 2025
Thank you for reaching out to us! We are Luxury Living Direct, specializing in high-quality furniture and bathroom cabinets for the past 20 years. It seems like you may have landed on the wrong website, as we focus solely on these two product categories. If you were looking for theluxurydirect.com, that may be the site you intended to visit. However, if you're in the market for stylish, premium furniture or bathroom cabinets, we would be more than happy to assist you. Feel free to explore our collection, and let us know how we can help!
Luke W.
This has to be the worst customer service out there. Ordered my watch over 6 weeks ago and it still hasn't shipped. They don't answer to emails and there is no number to call them. Definitely don't recommend buying from here. Would mark it a zero if I could. They are essentially scammers.
Reply from Luxury Living DirectJun 12, 2025
Thank you for reaching out to us! We are Luxury Living Direct, specializing in high-quality furniture and bathroom cabinets for the past 20 years. It seems like you may have landed on the wrong website, as we focus solely on these two product categories. If you were looking for theluxurydirect.com, that may be the site you intended to visit. However, if you're in the market for stylish, premium furniture or bathroom cabinets, we would be more than happy to assist you. Feel free to explore our collection, and let us know how we can help!
Brandon
I paid for expedited shipping so I could have the watch for a wedding I was attending. I order 2 weeks prior to the event, even with expedited shipping it took 3.5 weeks to arrive. What they don't tell you is it takes over 2 weeks for them to process the order. Also they DO NOT refund shipping even if it takes 3.5 weeks for an "expedited" delivery.
Reply from Luxury Living DirectJun 12, 2025
Thank you for reaching out to us! We are Luxury Living Direct, specializing in high-quality furniture and bathroom cabinets for the past 20 years. It seems like you may have landed on the wrong website, as we focus solely on these two product categories. If you were looking for theluxurydirect.com, that may be the site you intended to visit. However, if you're in the market for stylish, premium furniture or bathroom cabinets, we would be more than happy to assist you. Feel free to explore our collection, and let us know how we can help!
Francy H.
I already did an investigation with your clients and you are completely scammers. I bought a watch. After 3 days they canceled the order I had placed, saying that the bank had declined my purchase. It was a lie. They stole the money.
Reply from Luxury Living DirectJun 12, 2025
Thank you for reaching out to us! We are Luxury Living Direct, specializing in high-quality furniture and bathroom cabinets for the past 20 years. It seems like you may have landed on the wrong website, as we focus solely on these two product categories. If you were looking for theluxurydirect.com, that may be the site you intended to visit. However, if you're in the market for stylish, premium furniture or bathroom cabinets, we would be more than happy to assist you. Feel free to explore our collection, and let us know how we can help!
Thomas W.
Paid for expedited shipping 2 weeks ago. Still nothing. *IF* I get a response from them, it’s a generic copy/paste. Hopefully the watch shows up, as it was a great deal. Otherwise, I’ll have to contact my card company for a chargeback. Laughable customer service. Proceed with caution, as some of the deals are almost worth the aggravation. But make sure you use a card company that has your back if something goes south.
Reply from Luxury Living DirectJun 12, 2025
Thank you for reaching out to us! We are Luxury Living Direct, specializing in high-quality furniture and bathroom cabinets for the past 20 years. It seems like you may have landed on the wrong website, as we focus solely on these two product categories. If you were looking for theluxurydirect.com, that may be the site you intended to visit. However, if you're in the market for stylish, premium furniture or bathroom cabinets, we would be more than happy to assist you. Feel free to explore our collection, and let us know how we can help!
Myra L.
If you want to return an item they charge you shipping back and forth, taxes, restocking fee. Ridiculous all the charges to return something, they take all the money and return nothing. Would never buy from them again.
