Average
Based on 94 reviews
Luxury Living Direct3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Luxury Living Direct offers a wide range of premium home improvement products at affordable prices, including vanities, faucets, bathtubs, and more. With strategically located warehouses in the US, we provide fast and reliable nationwide shipping. Whether for homeowners, contractors, or designers, our team is here to support every step of the way — from product selection to after-sales service.Office Address: 14772 Moran St, Westminster, CA 92683, United StatesWarehouse Address: 401 S Figueroa St, Wilmington, CA 90744, United States
Luxury Living Direct (luxurylivingdirect.com) has 94 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
94 approved reviews, newest moderated first
Monica
Calling customer service was easy, good experience. Their customer service representatives were knowledgeable and respectful, and actively tried to help solve my problems. One problem I had was missing parts in the bathroom vanity I bought, but Luxury Living Direct agreed to ship it to me separately.
Aof
Very good buying experience. Customer rep helped me buy a matching mirror to the vanity that was not shown on the web site as being available with the vanity without a top. Delivery went very smoothly. Received a call from the local shipper and was able to pick a day and timeframe for delivery. Shipper placed vanity and mirror in my garage with no additional charge and helped unpack and inspect vanity/mirror
Mary D.
My vanity arrived within the allotted time and appeared to be in good condition. We took photos of the boxes upon delivery. We did not open it right away due to delay issues in our renovation process. When the time came to install the vanity everything looked good except the backsplash was broken in half. We were so glad the countertop was intact because the time limit for replacement/refund had expired. I simply went to a local home improvement store and purchased marble tile and had it cut and installed and it looks great. The vanity looks awesome, love the extra drawers.
Rhonda G.
I’m very pleased with this vanity. It took less time than expected and arrived in perfect condition. The finish is very smooth and my contractor says it will out last us all. I got the grey and it is perfect and the measurements online were exact. From my online request, to the immediate call back, this purchase went as smooth as can be. Thank you
Christin
I truly love the vanity that came but it showed up without faucets per what was supposed to come with it. The faucets showed up three weeks later after I had already had the vanity installed and spent $300 on additional faucets. While I love the vanity I was very disappointed in the shipment accuracy and timing.
Rosemarie B.
Quick and easy. Very helpful customer service
Janet C.
I am very pleased they did what they said and delivered on time. Would recommend this company ..
Returning Customer in G.
I love the product, prices and the company. They have always been helpful. We have had issues with damaged product but it sounds like this is typical, especially with the stone counter tops. I cannot fault them for that, its going to happen and it happens everywhere. They have also been easy to work with and happy to help. Keep up the good work!
