Average
Based on 116 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LYFE Marketing is a social media marketing and management agency
LYFE Marketing (lyfemarketing.com) has 116 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
116 approved reviews, newest moderated first
Joseph Tapper The Speaking S.
I paid to get advertisement on all the major social media platforms. They were unsuccessful with Facebook and Instagram and all I got was TikTok. They didn’t reduce my fee. They charged me the same and I don’t think that’s fair. I didn’t get what I paid for.
Sinmisola O.
When I started this journey with Lyfe, I was so excited. I even wrote a great review for them in my first month in. I spoke too soon. The ads they placed hit chaffs. I sold in trickles and could not even cover a quarter of their first month's fee not to talk of break even, while they excused it as testing. If you don't have a lot of money to burn, just walk away from these people. They are not good at Facebook ads in the least.
Kris S.
LYFE Marketing charged my credit card $1,147.50 without authorization after I had already paid $1,439.51 in March for a separate campaign. When I disputed the charge, they told me they refuse to work with any client who opens a dispute — a policy they apparently invented on the spot to avoid accountability. Beyond the billing issues: the creative work was poor enough to require multiple revision rounds before it was remotely usable, and it was clear the output was AI-generated or handed to a junior associate with no real oversight. If you're considering them for paid advertising, look elsewhere. An agency that responds to billing disputes by threatening to drop you is not an agency worth trusting with your ad spend.
Dustin H.
I am writing this review to warn other small business owners about the severe gap between what LYFE Marketing’s sales onboarding team promises and what their fulfillment team actually delivers. Before signing our agreement, their representative explicitly stated in writing, "We can design anything... we can turn your vision into reality," assuring us that their team could use specified AI tools to deliver a realistic product image of what our final retail product would look like, and agreed they could work directly from our raw component assets—specifically photos of unlabeled and uncolored physical product samples—while our pre-production retail samples were being manufactured. We provided these raw assets alongside exact HEX color codes, label artwork files, a detailed brand brief, and even our own generative AI images for reference. Relying entirely on this technical representation, we moved forward and paid our initial onboarding fees It was clear from the beginning that the fulfillment team was unable to meet the expectations set by the onboarding process and sales agent. Instead of using our source assets to create a final, realistic product image which they explicitly stated they could deliver during onboarding, it was obvious they chose to replicate the placeholder AI images I had shared to assist them, and even failed to label our products with the provided files. When we pointed out these errors, management backtracked completely, stating in writing: "...it would help us greatly if you are able to provide product photography, as that allows for better accuracy... product photography can help ensure the final assets are as accurate and aligned with the actual product as possible." This blatantly contradicted the exact AI technical solution they sold us to secure our business. If you’re a business without final retail-ready photography, be incredibly careful with the verbal and written technical promises made to you during their sales loop. I also highly recommend any small business owner thoroughly check their Better Business Bureau (BBB) rating and reviews before moving forward.
RICH K.
Celene has been great to work with. We’ve had multiple issues to work through and she was extremely helpful, supportive, and even took it upon herself to help resolve the situation.
International S.
The interview process was extremely disappointing and, frankly, excessive. After going through three interviews and completing practice tests, I was ghosted after reaching the final round. It was a poor candidate experience, especially when Tamika and Brandon did not respond to follow-up emails after I had invested significant time in the process. The “test” also appeared to be based on a real campaign the company was actively running. Because of that, it was difficult not to feel as though the assignment was being used to obtain free work from candidates, or at minimum, that the process was poorly structured and lacked transparency. Overall, the experience felt unprofessional, inconsiderate, and not respectful of the time and effort candidates are expected to give.
Pat C.
We scheduled an introductory Zoom meeting with them and we were ready but they never initiated the session. We called to ask them about it. No response at all. We dodged a bullet by finding out about them before we spent anytime considering them. Be forewarned!
Ashleigh H.
Working with Lyfe is amazing! Lydia has been an incredible account manager and an amazing partner throughout our onboarding and beyond. Our business is large with a lot of moving pieces, and we needed to expedite onboarding on a pretty aggressive timeline. Despite the complexity, Lydia kept everything organized, communicated clearly, and helped make the transition feel manageable. Within about a month, everything was running smoothly and felt like smooth sailing. Lyfe has been a huge help in driving efficiencies across our workflows and supporting content creation at scale. Lydia’s responsiveness, problem-solving mindset, and ability to keep projects moving made a big difference. We’ve really appreciated having her as an extension of our team.
