Farley L.
My service rep Ryan was friendly and…
My service rep Ryan was friendly and prompt in assisting me.
Excellent
Based on 499 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get or return tickets to sold out events.
Lyte (lyte.com) has 499 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
499 approved reviews, newest moderated first
Farley L.
My service rep Ryan was friendly and prompt in assisting me.
Remus
Ryan was helpful and answered all my questions. When I made suggestions about how the website could be improved, he promised to pass them along to the team. I'm very happy with my experience.
Samantha R.
Got a email yesterday about my last payment was sort fast and quickly today .. no waiting for hours for reply.
Mike W.
DO NOT USE. You will have to argue to the death to get your payout (NYCC in my case). They will lie to you and claim you did not follow their process to avoid paying you and the buyer still gets to use your ticket. I would love to see their financial statements scrutinized to see what they are doing with everyone’s money.
Aaron C.
After the Blue Ridge Rock Festival (BRRF) screwed over its fans with poor execution and a festival that had the majority of its acts canceled... and after BRRF continued to lie and delay about issuing refunds, Lyte stepped up and did the right thing and issued a refund for the festival tickets that we purchased through them. BRRF still hasn't refunded anyone.
Reply from LyteJul 16, 2024
Thank you for your kind review! We're thrilled you enjoyed your experience and look forward to serving you again.
Allison
Ryan was very helpful and replied to my emails within hours of me making an enquiry.
Reply from LyteJul 16, 2024
Thank you for your kind review! We're thrilled you enjoyed your experience and look forward to serving you again.
Matt
Very quick response. Accurate information & processed my request extremely quickly, which helped me get an accommodation change I wanted for the Southport Weekender. First class.
Reply from LyteJul 16, 2024
Thank you for your kind review! We're thrilled you enjoyed your experience and look forward to serving you again.
Jennifer W.
The fast response played an extremely important part. The positive feedback and understanding in regards to the situation at hand made the experience even better than I anticipated.
Reply from LyteJul 16, 2024
Thank you for your kind review! We're thrilled you enjoyed your experience and look forward to serving you again.