Poor
Based on 183 reviews
Lytx2.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lytx is the global leader in fleet management technologies. Our solutions harness the power of video to empower drivers and fleets to be safer and more efficient, productive, and profitable so they can thrive in today’s competitive environment. Through the Lytx platform, direct and reseller clients access our customizable services and programs spanning driver safety, risk detection, fleet tracking, compliance, preventative maintenance, and fuel management. Using the world’s largest driving database of its kind, along with proprietary machine vision and artificial intelligence technology, we help protect and connect thousands of fleets and 1.6 million drivers in more than 60 countries worldwide.
Lytx (lytx.com) has 183 customer reviews on Folks Told, with an average rating of 2.8 out of 5.
183 approved reviews, newest moderated first
Tim
The actual product that I get to view is good to excellent. I get value out of seeing what my drivers are seeing and what the occupants of my shuttles are doing. The installation process is pretty cumbersome, however. We have had issues scheduling at times and also getting the cameras installed properly so they don't create other issues with the vehicles.
Ed
The list is very long call Ed 407-358-0000 and I would like very much to speak to VP
Reply from LytxDec 3, 2019
Hi Ed, Thank you for taking time to provide your feedback. We are very sorry that you’ve had a negative experience. We strive to provide the best service possible for all of our customers, and we want to make it right for you. Our client success team will continue to reach out so we can resolve this as soon as possible. In the meantime please feel free to contact your Client Success Manager, Lexie, with any additional concerns.
Shawna
Lytx by far provides a superior product for both camera solutions and GPS monitoring. Chad and Zach are both extremely knowledgeable and always willing to answer a question or guide you through any process or issue that may come up. Highly recommend!
Phil
good service overall, i do believe some pointable offences assigned to my drivers are sometimes a bit harsh though, especially when doubled up on. For example when a driver is following too close and gets points for late response as well. I will accept the following distance points but I do feel the late response points are over kill. Thank you have a great weekend
Eric Kaiser, Director of S.
Absolutely love Lytx and DriveCam. Our preventable accidents, BASICs/CSA scores, and insurance premiums have all been reduced. I attribute this to the installation and management of the DriveCam system.
David S.
Poor connectivity in rural areas. Only picks up about 50% of collisions.
Allen
I see some improvements in some things like editing from my office. i still look forward to better camera resolution.
Jason
product is not rugged enough to withstand operation in a semi
