Material Handling ExchangeReviews of m-h-e.com

GREAT CUSTOMER SERVICE! GREAT SELECTION!

Easy to work with and easy to communicate with about quotes, questions or any issues

Chris Summers is always very helpful and gets our quotes to us in a timely manner. If we have a question he's quick to answer and goes out of his way to provide us excellent customer service.

I always have a great response when requesting quotes from MHE. When ordering, they always keep me in the loop, letting me know within hours when my product will be delivered. Courteous with all phone calls and emails. I will keep them in my sights when I need any type of racking.

Always professional and easy to work with.

Courteous service, fair pricing, spontaneous response.

Worst customer service. They never get back to you once you pay them. Damage parts were delivered, and I requested replacement or refund and never heard back from them. Update Review Chris contacted me from material handling after I left a review. A long story short, the guy I was doing business with left the company. Chris contacted me via email and phone calls because I was on the road and I kept forgetting to call him back. He issued me a refund for the damaged parts with a sincere apology. I know it took a while but now I am a happy customer. I will definitely do more business with them in the future.

Working with Bradly Cross and Ms Herbert in shipping was great. I had some problems with my shipper and they were very responsive to my needs for photos to help find the mis-shipped material. Rob Smith Action Industrial Service