Great
Based on 529 reviews
Mac Duggal4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mac Duggal is a U.S.-based women’s fashion brand known for its evening gowns, cocktail dresses and special occasion dresses. Founded more than 30 years ago with a collection of just 10 dresses, Mac Duggal now designs thousands of styles sold through major department stores, boutiques and MacDuggal.com.Mac Duggal creates dresses for life’s most memorable occasions, including wedding guest dresses, modern mother-of-the-bride and mother-of-the-groom dresses, prom dresses, formal gowns and party dresses. The collection has expanded to include day dresses, petite and plus-size styles, a small selection of girls’ dresses and select bridal styles for second looks, wedding celebrations and non-traditional ceremonies. Dresses are available in sizes 0–24 on the Mac Duggal website.Guided by a vision to make every woman feel beautiful, Mac Duggal serves customers worldwide and ships from the United States to more than 100 countries.
Mac Duggal (macduggal.com) has 529 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
529 approved reviews, newest moderated first
Gina
I really like the selection of dresses, and when I did receive my dresses, they were a great quality. One of the dress’ dye lot looked off in comparison to a peplum against the the skirt. I received them fairly quickly with free shipping, but do not like the fact that the shipping back has to be paid for by me. If there was a storefront to go in and try all of their dresses on, I would rather do that rather than paying shipping back every single time.
Colette H.
Fast service and response time for online shopping. Easy returns. Good quality I wish all styles were more size inclusive
Jen C.
Amazing dress and best part is it came in time for my sons wedding
Anne
I’d be very cautious about buying from this company, despite the seemingly positive reviews. When the dress arrived, the quality was poor and didn’t match the pictures at all. My main issue, though, was the return process. Sending the dress back from the UK to the US, combined with the exchange rate, meant I lost £53 between the purchase price and the refund. It ended up being a very expensive non purchase. I won’t be buying from them again, and it’s definitely made me look much more closely at return policies in future.
Reply from Mac DuggalApr 21, 2026
We’re sorry to hear the dress didn’t meet expectations and that your return experience was frustrating. For international orders, we partner with Global-e, which typically locks in exchange rates for a period of time to help avoid currency fluctuations. We’d like to look into this further, as what you described isn’t expected. Please reach out to us at [email protected] with your order details so we can review.
Carolyn M.
Thank you for all your help and support
L R.
They fixed a problem that was not originally handled correctly by giving me a store credit, and I was satisfied with their willingness to make it right.
Di F.
The dress I ordered was stunning, beautifully made and the fit was perfect I wouldn’t hesitate to buy from here again Communication was so was Great company
customer
Everything from quality of products to expeditious customer service response and a smooth return and/or exchange process. I only wish I had more events, galas & balls to attend so that, I can continue to wear Mac Duggal elegant, gracefully beautiful and timeless gowns, evening dresses and well made purses. I love everything I’ve worn so far. Thank you, from stress free online orders to customer service, seamstress, delivery, return process and glamour, to include free flowing comfort and stunning designs. Blessings, Yolanda Rubalcaba Mejia
