Great
Based on 529 reviews
Mac Duggal4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mac Duggal is a U.S.-based women’s fashion brand known for its evening gowns, cocktail dresses and special occasion dresses. Founded more than 30 years ago with a collection of just 10 dresses, Mac Duggal now designs thousands of styles sold through major department stores, boutiques and MacDuggal.com.Mac Duggal creates dresses for life’s most memorable occasions, including wedding guest dresses, modern mother-of-the-bride and mother-of-the-groom dresses, prom dresses, formal gowns and party dresses. The collection has expanded to include day dresses, petite and plus-size styles, a small selection of girls’ dresses and select bridal styles for second looks, wedding celebrations and non-traditional ceremonies. Dresses are available in sizes 0–24 on the Mac Duggal website.Guided by a vision to make every woman feel beautiful, Mac Duggal serves customers worldwide and ships from the United States to more than 100 countries.
Mac Duggal (macduggal.com) has 529 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
529 approved reviews, newest moderated first
Kourtney
Love Mac Duggal dresses. They're flattering and so well made. My only issue was the zipper was broken when I received the dress and didn't have enough time to replace it for the event. The customer service was PHENOMENAL! Will buy again!
M. L.
Happy with the dress, prompt response of the service team, fast delivery!!!!! Top-Class Purchase!
Dana M.
I received a beautiful gown from this company, and upon trying it on, I discovered there was damage to the dress, someone tampered with the security ribbon, somebody tampered with the security button. There was beading loose. The pockets were frayed, it was dirty along the hem and there were hair pins in the pocket. it was not inspected upon return. It was sent to me in this condition. They took no accountability for it. They offered me a measly discount off a $1400 dress to keep it in the shape it was in. Because I had exchanged the sizes twice, once because they did not have the correct size in stock, they would not replace this dress. Their only solution was for me to return the damaged dress, wait until they received and inspected it, and receive my refund. Which it is not helpful considering I got the the dress for a discounted price on sale. I would say make a video unpacking the dress And showing the condition of the dress and the security tag before even trying it on. They were not helpful in trying to resolve this at all.
BONNIE B.
I had an issue with the dress I ordered and the person who helped was very helpful. I hope to be able to able to find a dress as I always like your dresses.
Suzsn S.
Best customer service!
Shari
I purchased a velvet evening dress and needed it altered so i can’t send it back. The back seem unraveled before i even left the house. Poor quality for the money!! It’s pretty big who wants to worry if their butt will be exposed after sitting down once in a dress that is stretchy?!
Huda R.
I was so happy with the customer Service , it was very easy to exchange and return and you get your money back very quick . Thank you
Debra W.
The dress I purchased is beautiful but not as described on the website. It was described as fully lined with sheer sleeves. It arrived with a camisole bodice which makes the chest and back sheer. Big difference. Mac Duggal had no remedy and it was either send it back or keep it.
