Average
Based on 554 reviews
Macmall3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MacMall sells Macintosh computers, Mac accessories, Mac software, iPads, iPods, accessories for the Mac, iPad, iPhone and Apple Watch and consumer electronics to consumers and businesses.MacMall Is the Best Place to Buy Apple Products, Apple Related Solutions and Consumer Electronics! Here are some of the many MacMall business services you can count on:Dedicated MacMall Business Account ExecutivesWindows installation on your MacCorporate Access Pages (CAPs) - customized MacMall sites with specific pricing for your businessSoftware licensing and trackingImaging and replicationAsset taggingLeasing service
Macmall (macmall.com) has 554 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
554 approved reviews, newest moderated first
CHARLES
Macmall was excellent for what I was purchasing and had reasonable prices.
Reply from MacmallMay 2, 2019
We are glad to know your happy. Thank you very much for the awesome feedback. Regards. MacMall Customer Care
AL. T.
They sold me fake Sandisk Flash drives. When I called to ask for a return - the person on phone just hang up on me. Worst Product and Worst Customer Service
SHIRLEY
Great experience with order, excellent service.
Reply from MacmallApr 18, 2019
We're very grateful that you are satisfied with the service. Giving you a superb service is truly a pleasure. We hope to have the pleasure of serving you again soon. Thanks. MacMall Customer Care
NAPOLEON
Overall it was a good experience, a great buy and follow up. The difficulty was with my credit company which blocked the transaction. They just needed verification from me.
Reply from MacmallApr 18, 2019
We appreciate your trust in our company and we are pleased to know that you are satisfied. Truly, it is our pleasure to give the best service you deserve. Thank you. MacMall Customer Care
JAY
Great products competitively priced and excellent service.
Reply from MacmallApr 12, 2019
Thank you for leaving such a nice review. You have certainly made a good choice and we will always do our very best for your satisfaction. Thanks, MacMall Customer Care
Andrew P.
I am overseas and trying to purchase a hard drive to send to a U.S. address, but I can't do it because of my IP, probably, even with VPN activated, so I have to call an 800 number. Really? With the time difference, etc. it took me 3 days to find the time to do it, then I had to repeat EVERYTHING over the phone, then write down the order number with a pen and paper. What century is this? Get with it, Macmall!
DAVID
The Mac configuration I ordered from the MacMall website was discontinued. It took almost a week to inform me of that. To get a similar product the Mac had to be ordered directly from Apple and then shipped to me. That took another week and a half. A product I should have had in a few days took almost three weeks. MacMall needs to be on top of inventory and keep the website up to date. All I got was a $20 credit for the inconvenience. That disappeared quickly because the new Mac cost more than the one advertised that was discontinued. The customer service rep didn't seem too apologetic about it. I eventually got the Mac and I am happy to move forward.
LARRY
I use Macmall whenever I need accessories to my Apple products that do not need a direct Apple acquisition. I bought some RAM to upgrade my iMac this time and Macmall delivered – price wise, quality and on-time shipping. Another excellent online purchasing experience.
Reply from MacmallApr 2, 2019
Thank you for giving us this wonderful opportunity to serve you and knowing that you are satisfied. Kind Regards, MacMallCustomer Care
