Deb O.
MOB dress
I love my MOB dress.. it is beautiful! The customer service was professional and courteous.
Reply from Madame BridalMay 14, 2025
Thank you so much for ordering your mother of the bride dress from Madame Bridal.
Great
Based on 514 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop at Madame Bridal for wedding gowns, cocktail party dresses, prom dresses, evening gowns, plus-size dresses, casual dresses, beach destination wedding dresses
Madame Bridal (madamebridal.com) has 514 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
514 approved reviews, newest moderated first
Deb O.
I love my MOB dress.. it is beautiful! The customer service was professional and courteous.
Reply from Madame BridalMay 14, 2025
Thank you so much for ordering your mother of the bride dress from Madame Bridal.
Stefany Z.
Excellent work every time I went! They are helping me with my Pageant dress alterations, extra items ordered, and lots of help and advice!
Reply from Madame BridalMay 14, 2025
Thank you so much for ordering your Rachel Allan Periwinkle pageant dress from Madame Bridal.
Challace Y.
We spoke with Simon, he assured us the dress my daughter picked could be ordered. After another retailer told us it was no longer available. Simon took her phone call to discuss sizing options. The dress delivered and was perfect for her senior prom. I'd highly recommend Madame Bridal.
Reply from Madame BridalMay 14, 2025
Thank you so much for ordering your Tarik Ediz Embroidered Dress from Madame Bridal.
Amy W.
We ordered a dress over the phone. The follow up by phone, text and email were great!
Reply from Madame BridalMay 13, 2025
Thank you so much for ordering your Sherri Hill prom dress from Madame Bridal. We hope prom is a wonderful experience and we hope you make great memories on your special day.
Judi C.
Terrible fabric Impossible to return Runs small
Reply from Madame BridalMay 13, 2025
We regret your experience. We would be delighted to change your dress with one of our warehouse dresses.
Renea L.
Simone is always so wonderful. She goes above and beyond d to assist with finding the perfect dress!! Have gone to her for the last 2 years!!!
Reply from Madame BridalMay 13, 2025
Thank you so much for ordering your LaDivine CD868 Sheer Corset High Slit prom Dress from Madame Bridal. We hope that you make the prom court or queen.
Suelly R.
Thank you to one of the owners of Madame Bridal for making the impossible possible. I had an issue with my previous dress, and this was a last-minute order. The owner contacted the manufacturer while I was on the phone, inquiring about a dress. A week later, the dress arrived at my front door just in time for my event. Thank you once again for your help, and the great customer service I received. Five-star doesn't do the justice! The service I received deserves a 10-star rating.
Reply from Madame BridalMay 13, 2025
Good afternoon Suelly, what a wonderful review. We appreciat your order, Mori Lee 21754 High Slit One Shoulder Bridesmaid Dress. We hope you have a wonderful time at the wedding.
sandy S.
Fantastic experience and super fast shipment!
Reply from Madame BridalMay 13, 2025
Thank you so much for your prom dress order from Madame Bridal. We hope you enjoy your Portia and Scarlett PS24038 Corset Bodice Sequin Dress.