mahalocasesReviews of mahalocases.com

This place is a total rip off. They are not registered with the Better Business Bureau, and they do not allow you to leave a review on their website…huge sign that this place is a scam. The products are not returnable or exchangeable, and they are GARBAGE!

I ordered a wallet and matching iPhone case. Unfortunately, they shipped the wrong size phone case and are unable provide one in the proper size for my iPhone. I would not order from them again.

This company has sent the wrong product TWICE now. They seem scammy. It's a poorly run dropshipping company

I ordered a case/wristlet on 8/21/22. Don’t know exactly when I received it. Yesterday, 9/30/22, the snap broke so the outside area no longer closes. I contacted the company and received a response quickly. It said: “Thank you for your honest feedback. We strive to provide our customers with good quality products and we are really sorry to hear that we did not accomplish that this time. That is definitely not the experience we wanted you to have with us. I want to thank you for letting us know about this. We're a small but growing company, and are always trying to make improvements! I went ahead and escalated this to our development team so they can look into this. Please note that we offer a 30-day Return Policy, which means if 30 days have gone by since you received your purchase, we cannot offer any refunds or exchanges.“ So, basically, sucks to be me. Their product lasted less than a month, but they won’t stand behind it and I’m out 50 bucks.

DO NOT BUY FROM THIS COMPANY Brought 2 cases last year in November 2021 as its now May 2022 and have not received them, even after many emails saying it will come... company is rubbish.

I purchased $125 worth of items on Nov 24th for the Black Friday sale. I got different 3 cases to give out as Christmas gifts. It’s now December 21st, and I still haven’t even received a shipping confirmation or even a tracking number. So I’m assuming because I still haven’t received my items, it has never been shipped. I paid extra for the 4-5 business day shipping. After about 1 week after I purchased, I emailed after I noticed I made a mistake with my order and it hadn’t been shipped still. I picked a case I didn’t intend to. The wallet I got by mistake which was in stock when I purchased a week prior, became out of stock after the fact and that was the reason my items hadn’t been shipped. They didn’t reach out to me to tell me that’s what the delay was. I should have saw the red flag there. When were they going to reach out and tell me something went wrong when my item was technically supposed to have been shipped already. But It was fine because it was a mistake item anyway, and they fixed it and sent me a new order and added a gift. I also noticed a second small charge for $2 for some reason from then within the week after the purchase they told me I need to take up with my bank and not them. Another week goes by, still no shipping confirmation. I email and ask. They get back and instead of giving me a tracking number for an item they say was shipped, all they did was ask me to confirm my address was correct, and said they would be more than willing to contact usps on my behalf. I emailed back saying I would still like to have my own tracking number, that way I can see what day it’s expected to come, or if there is an issue I can handle it with usps on my own because I would at least have a tracking number. After I said that, I have still yet to receive a response 2 weeks later. Still no items. Still no response about where my order is, or whether or not I can get a refund. They just won’t get in contact with me. At first I was understanding, it’s almost Christmas. Since then, I’ve been angry because I’ve sent them countless emails everyday. It’s 4 days until Christmas I’m out almost $130 on gifts and they could careless. I wouldn’t even care if my items showed up. Id be happy. At least I got something. I just want my items or money back. I will never trust a company without live agents to talk to again. Don’t waste your time buying from them. The company is heartless and have no compassion at all what so ever to do this during the Holidays and during a time people are still being affected by covid. Shame on them.

I bought my sunflower wallet and phone case over a year ago. Shipping was great and both products are still in good condition. I've dropped my phone many times and the case has protected my phone. I debated on buying for a long time and I would definitely buy again.

I received my phone case/wallet wristlet. It had black marks on it that I could not remove. I emailed customer service and they responded very quickly. They apologized for the issue and sent me a new one immediately. The new one is beautiful does not hold as many cards and items that they advertise but it is good enough for me. Fifty dollars is a little much for this wallet but customer service was wonderful. So sorry others had different service