ManyChatReviews of manychat.com

I am very satisfied with ManyChat's service. It saves me a lot of time and is highly effective. Whenever there's an issue, the helpdesk is incredibly helpful and ensures the problem is resolved. Highly recommended for anyone looking to streamline their processes and improve communication efficiency!

it's easy and powerful tool

An incredible product with non-existent customer service. When it works, it is a dream. When things break you will be lucky if you get a reply from anyone

I am so glad that I have seen the ads for this app on Instagram. It sounded too good to be true. My Instagram growth was stagnating and I said, what the heck, they say they are IG-approved, let's give it a try. Dude, it is so easy and so helpful to my online coaching business, IG become our #1 lead source. We have over 800k subs on YT and publish more on there. IG was 200k and it was a meh - platform for us. Now we have over 300k on IG and 822k on Youtube. Let me tell you why it is great. First, it improves the reach. IG stories are painfully underperforming when you add link. With Manychat, you don't add link. You tell them "dm me x and get the link". It is easier for the viewer as well. IDK how it helps on Reels reach when you get a lot of comments but it probably helps there too. Secondly, I can automate first interactions with my actual voice messages. This is better than any text reply or landing page experience. Third and this is amazing: we create helpful quizzes and automations. Create reels to spread the word. Get people enrolled by just commenting a simple word. The automation starts in the IG chat (with my voicemails and images coming at the right times). We helped the people, showed them our expertise AND we can retarget that interested audience with Reels Ads. This combo got us more than 20x ROI and it is better than anything we have ever done. I love this app soo much, I probably quit IG altogether if it shuts down or anything. I respond to every email surveys and try to spread the word to my fellow entrepreneurs and creators. Any negative experiences? Yes. First, it slows down my IG experience a lot. Sometimes I cant even add a story, I have to shut the app down and open up multiple times. But this is understandable, since maybe hundreds of deep meaningful conversations are going on in my DM's :) Sometimes IG related glitches happen and buttons or links wont work temporarily. I have noticed this a few times in 6+months with short periods of downtime (1 hr or less). All in all, I think it is understandable and I have no complaints at all. Hope this long testimonial of mine helps a fellow creator.

The best multichannel automation platform!!!

The automations are great...when they work! I find I'm having to manually reply to a lot of people daily because buttons don't work, random templates that have nothing to do with me get sent. If it was more reliable, it'd get more stars from me.

Best automative ia chatbot conversation and Live chat

Really poor customer service and pricing tiers that make it far too complicated to understand what I'm paying for and when. Im only using it as a last resort.