RLR
Frustrating Process at Mariner
Took almost a week to get any status on final approval, then the interest rate was 4% higher than the check I could have cashed that was sent in the mail. Also higher than the approval rate I got after providing all my info. They then asked me to send 5-6 photos of personal items in my home (I guess as collateral?) Which was ridiculous if you have all my financial information. If I don't pay you're going to come to my home and take my TV? They also again requested a copy of my ID and an email from me to them showing proof of employment. They already had a paystub from just last week. I ended up going to another company who provided a much lower rate and no ridiculous requirements.
Reply from Mariner FinanceDec 23, 2021
RLR, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.