Kerri L.
Excellent customer service
Excellent customer service. Great site to utilize for your STR and LTR. Very user friendly.
Reply from MashvisorFeb 23, 2026
Thanks so much, Kerri! 🙌 Happy to hear the platform’s been helpful for both STR and LTR.

Excellent
Based on 477 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mashvisor is a real estate analytics and investment research platform built to help investors, agents, property managers, and PropTech teams make smarter real estate decisions with data.Our platform helps users analyze traditional long-term rentals and short-term rental/Airbnb investment opportunities across the U.S. Instead of spending hours collecting property, rental, and market data manually, Mashvisor brings key investment insights together in one place, including rental income estimates, occupancy insights, cash flow analysis, cap rate, cash-on-cash return, comparable rentals, neighborhood trends, and market-level performance data.Mashvisor is used by individual real estate investors looking for profitable rental properties, as well as businesses that need reliable real estate and rental data through dashboards, reports, or API integrations. Our data solutions support use cases such as property analysis, market research, lead qualification, STR and LTR investment modeling, and rental revenue estimation.Our mission is simple: make real estate investment analysis faster, easier, and more data-driven. Whether you are comparing cities, evaluating a specific property, researching rental comps, or building a real estate product, Mashvisor helps turn complex property data into clear investment insights.
Mashvisor (mashvisor.com) has 477 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
477 approved reviews, newest moderated first
Kerri L.
Excellent customer service. Great site to utilize for your STR and LTR. Very user friendly.
Reply from MashvisorFeb 23, 2026
Thanks so much, Kerri! 🙌 Happy to hear the platform’s been helpful for both STR and LTR.
J.Canchola
This platform offers investors many of the proprty metrics for an easy at-a-glance read instead of the old way of penciling out the metrics ourselves for each propert. It's a great platform
Reply from MashvisorFeb 23, 2026
Thank you, J.! Happy to hear the metrics view is helpful for your analysis.
Abby F.
Garbage Customer service & Support. I was really excited to try this software, but I Booked a product demo three times on the website and all threee times no one showed up to the zoom meeting. I emailed the person that was supposed to be on the zoom meeting ( Mike richardson ) and never got a reply back. I went on the website to contact support, all they had was a chat bot, i described my issue and it said someone will reach out within 15 minutes. No one reached out! I tried again with the chatbot, it said someone will reach out within 3 hours, Suprise suprise, no one reached out again. I Wasted a bunch of time trying to give this company my business. Never again! I've done some research and there are few competitors doing similar things. I will be giving them a try.
Reply from MashvisorFeb 14, 2026
Thank you for reaching out and for sharing your feedback. We truly appreciate you bringing this to our attention. This is the first time we’ve encountered a situation like this with Mike. He has been a valued member of our team for nearly 10 years, and unfortunately, he has been out of the office all week due to a major personal emergency that required his immediate attention. As a result, he has been unable to connect as planned. We completely understand your frustration and sincerely apologize for the inconvenience this has caused. Mike has sent an email today to coordinate a new time to connect and to explain the circumstances. We’re confident that once you’re able to speak with him, he will provide the same high level of support and guidance that our clients consistently commend him for. Thank you again for your patience and understanding. We truly appreciate it, and we look forward to assisting you further.
Dave K.
Been great working with Ahmed and Mashvisor API. Mashvisor API allows my company to automate market research in the neighborhoods we're investing in.
Reply from MashvisorFeb 23, 2026
Thanks a lot, Dave, really appreciate the kind words 🙌 Glad the API is helping automate your market research. Always happy to support as you scale.
Mohammad K.
We’ve been using Mashvisor’s API as part of our real estate analytics platform, Serava, and it has been a reliable partner in our MVP and production workflow. The property image access and supporting data have integrated smoothly into our system, and the API performance has been consistent. Their team has also been responsive and helpful during onboarding and technical questions. Overall, it’s been a solid experience working with Mashvisor as a data provider.
Reply from MashvisorFeb 23, 2026
Thanks so much, Mohammad! We’re glad the API has been reliable for your MVP and production workflows. Appreciate the trust, excited to keep building together.
David H.
Mash visor keeps charging my card even though I unsubscribed over a year ago. Never sends a confirmation email but likes to send plenty of spam.
Reply from MashvisorJan 12, 2026
Thank you for reaching out and sharing your feedback. We’re happy to help. It seems we haven’t received any previous messages from you, so we encourage you to email us at [email protected]. Our team is ready to assist you with any issues you may be experiencing on the platform and to support you with your membership. We’d like to look into this immediately and make sure your subscription is fully canceled and any incorrect charges are resolved. Could you please reach out to us at [email protected] with the email on your account and the last 4 digits of the card? We’ll prioritize this and get it sorted for you.
New U.
The data seems to be there, but the portal is difficult to navigate and specific data in rural areas is not readily available. Also it is unclear how often the data is updated.
Reply from MashvisorFeb 23, 2026
Thanks for the honest feedback, really appreciate you sharing this. We’re actively improving navigation and expanding coverage in rural areas. Data freshness varies by source and market, and we’re happy to walk you through update frequency for your specific areas. If you’re open to it, feel free to reach out and we’ll help you get more value out of the platform.
scott A.
The Mashvisor team has been incredible! Customer service has been top notch across the board and their data has been the most reliable!!