Excellent
Based on 644 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At MassageChairStore.com, we’re in the business of well-being. We believe in healthy bodies and healthy minds, and we believe it all starts with a commitment to you. Our massage chairs combine the very best in therapeutics and technology, providing a one-of-a-kind relaxation experience to promote overall health.We are proud to provide personalized one-on-one service for all of our customers through our massage chair experts, who have personally tested each chair we have in stock. Because the Massage Chair Store stands firm to its commitment to matching you with the chair that best suits your needs, we will assist you through the entire process.No matter what aches or pains plague you, we guarantee that our massage chairs provide the comfort and relaxation that your body is seeking. If you’re not sure what massage chair is best for you, we’re here and happy to help! It’s our goal to get you on the road to a happier, healthier you.What separates us from other massage chair stores? We’re more than a simple website and answer system. Massage Chair Store operates a full showroom, conveniently located in Seabrook, NH, less than an hour from Boston. Come experience our full selection today!
Massage Chair Store (massagechairstore.com) has 644 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 555 reviews with 5 stars · Clear filters
Steve J.
One of the easiest and fastest shopping experiences I’ve had
Reply from Massage Chair StoreFeb 6, 2025
We're thrilled to hear you had such a positive shopping experience! It's our goal to make every interaction as smooth and efficient as possible.
Matthew B.
I never write reviews but this company deserves one. Great customer service. My salesman spent roughly 25 minutes on the phone with me describing different options. He helped me decide and we purchased the one he suggested. Awesome for my family! The company was supposed to send 6 massage guns but forgot to add them to my order. The representative was very nice about it and we had our massage guns within a week. All went as planned from the sales process to the setup. I’ve recommended this company to several of our friends. Great customer service!
Reply from Massage Chair StoreFeb 6, 2025
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent customer service and are glad our representative was able to assist you in finding the perfect product for your family. We value your recommendation and will continue to work hard to ensure all our customers receive the same level of care.
Tate F.
Excellent help in getting the right chair and easing the delivery process
Reply from Massage Chair StoreFeb 6, 2025
We appreciate your kind words and are thrilled to hear that you had a positive experience with our team. We strive to provide exceptional customer service and are glad we could help you find the perfect chair and make the delivery process smooth.
Joseph T S.
Rick is an exceptional sales consultant. I currently own an Infiniti Riage X3 and wanted to upgrade. His complete knowledge of the product line and genuine interest in finding an appropriate fit led me to a purchase the same day. I highly recommend this company and its product line.
Reply from Massage Chair StoreFeb 6, 2025
We're thrilled to hear about your positive experience! It's wonderful to know that you found the perfect upgrade with the help of our sales consultant. We strive to provide exceptional customer service and are delighted that you were so impressed with his knowledge and dedication.
Ruth W.
So far so good! I was able to talk to someone from sales who was knowledgeable about the product. White glove delivery Experience was also great. We are using the massage chair regularly so far and it has been awesome.
Reply from Massage Chair StoreFeb 6, 2025
We are so happy to hear about your positive experience! We appreciate you taking the time to share your feedback. We are thrilled that you are enjoying your new massage chair.
Charles B B.
Answered all my questions
Reply from Massage Chair StoreFeb 6, 2025
We appreciate you taking the time to leave a review. We're glad we were able to answer your questions and provide you with the information you needed.
Angela C.
We attempted to purchase a chair through another provider but the delivery personnel they used refused delivery twice because it was on the second floor,(without even trying). I reached out to The Massage Chair Store and the agent, Bernie, made sure there were three delivery persons who had absolutely no problem/difficulty moving the chair. Bernie made the experience, with The Massage Chair Store, wonderful from start to finish and we love our chair.
Reply from Massage Chair StoreFeb 6, 2025
We appreciate you taking the time to share your experience. We're thrilled to hear that Bernie provided such excellent service and ensured a smooth delivery process. We strive to make every customer's experience positive, and we're glad that you're enjoying your new chair.
Debbie
I first started a online chat they were very quick to get back and answer my questions.
Reply from Massage Chair StoreFeb 6, 2025
We appreciate you taking the time to share your positive experience. We're glad to hear that you found our online chat service helpful and responsive.
