Excellent
Based on 644 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At MassageChairStore.com, we’re in the business of well-being. We believe in healthy bodies and healthy minds, and we believe it all starts with a commitment to you. Our massage chairs combine the very best in therapeutics and technology, providing a one-of-a-kind relaxation experience to promote overall health.We are proud to provide personalized one-on-one service for all of our customers through our massage chair experts, who have personally tested each chair we have in stock. Because the Massage Chair Store stands firm to its commitment to matching you with the chair that best suits your needs, we will assist you through the entire process.No matter what aches or pains plague you, we guarantee that our massage chairs provide the comfort and relaxation that your body is seeking. If you’re not sure what massage chair is best for you, we’re here and happy to help! It’s our goal to get you on the road to a happier, healthier you.What separates us from other massage chair stores? We’re more than a simple website and answer system. Massage Chair Store operates a full showroom, conveniently located in Seabrook, NH, less than an hour from Boston. Come experience our full selection today!
Massage Chair Store (massagechairstore.com) has 644 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 11 reviews with 2 stars · Clear filters
Massage
The product is fantastic but it took six weeks to get here.
Reply from Massage Chair StoreJan 11, 2017
I first want to say we do apologize for the massive delay in receiving your chair you experienced. Our delivery agent certainly took way to long than normal to deliver your chair. I hope you are still loving your chair and if you have any questions please reach out to us any time. Massage Chair Store Support
Nate G.
I enjoy my chair however its not working. I realize its not the Massage Chair Store's fault however I have not received any assistance on getting my chair fixed. You need to stand by what you sell and not simply just sell it. Very frustrated.
christine
This feels like a middle man working from home. From the way the order was processed to the lack of follow up. For a $6000+ purchase, I expect more. Go to a store and try before you buy or you'll be sorry. The highlight was when the white glove delivery person told me how great my chair was that it was new and had a sensor to know where exactly my pain is. I had to explain to the dumb boy that's not what the sensor does. I don't think it was set up right not that they every called to check on me becuase my chairs sensor thinks the back of my head should be pounded on an vibrated and does nothing for my shoulder. Sensor boy may had set this up wrong. $6000 not so well spent
Reply from Massage Chair StoreJun 23, 2015
Christine, We apologize that you did not receive the customer service you deserved. We are concerned about the chair and how it might not be set up properly Please give us a call us during hour store hours 9am-5pm est Monday- Friday. MCS Customer Service
