Excellent
Based on 644 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At MassageChairStore.com, we’re in the business of well-being. We believe in healthy bodies and healthy minds, and we believe it all starts with a commitment to you. Our massage chairs combine the very best in therapeutics and technology, providing a one-of-a-kind relaxation experience to promote overall health.We are proud to provide personalized one-on-one service for all of our customers through our massage chair experts, who have personally tested each chair we have in stock. Because the Massage Chair Store stands firm to its commitment to matching you with the chair that best suits your needs, we will assist you through the entire process.No matter what aches or pains plague you, we guarantee that our massage chairs provide the comfort and relaxation that your body is seeking. If you’re not sure what massage chair is best for you, we’re here and happy to help! It’s our goal to get you on the road to a happier, healthier you.What separates us from other massage chair stores? We’re more than a simple website and answer system. Massage Chair Store operates a full showroom, conveniently located in Seabrook, NH, less than an hour from Boston. Come experience our full selection today!
Massage Chair Store (massagechairstore.com) has 644 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 555 reviews with 5 stars · Clear filters
Lee W.
Great customer service with Bernie who answer all my questions and provided an overall wonderful experience with the purchase.
Reply from Massage Chair StoreDec 7, 2023
Lee, thank you for those kind words. We are always here for you.
Corey H.
Ryan’s industry knowledge, product feature functionality expertise and overall customer service, far exceeded my expectations. I would be delighted to work with him again on my next purchase.
Reply from Massage Chair StoreDec 7, 2023
Corey, thank you so much for your review. We agree that Ryan is amazing at what he does as well as his product knowledge. Enjoy your Wellness.
Bhama P.
Ryan McKallagat my sales person was very knowledgeable, courteous and helpful in taking my order.
Reply from Massage Chair StoreNov 29, 2023
Bhama, thank you for your kind words. Ryan is an exceptional Sales person indeed. We hope you enjoy your wellness.
Tracy
Outstanding!! 99% for responsiveness, delivery, and the chair. The 2-3 week estimate was exceeded and my chair arrived in only 13 days. I did not opt for the white glove service and happy with that choice. The delivery drivers called it "threshold" where they moved it up my 4 outside steps and into my front door. Perfect. Super easy to attach the snap-on wings, even for this petite senior. Was getting my demo massage within the first hour after delivery. My only comments re: room-for-improvement would be the two days it took to get an email receipt, which had me a bit concerned. Buying something expensive online is concerning enough. But once I had a name with which to communicate, things were golden. I asked for shipping details/timelines to level set my expectations and that was answered quickly and completely. I would recommend they notify buyers of who the shipping partners will be though. Island Deliveries in the midwest seemed very odd. When receiving communications from strangers it can be scammers, especially this time of year. I used caution before clicking any links.
Reply from Massage Chair StoreDec 7, 2023
Tracy, we hope that we were able to serve you completely. Enjoy the wellness that chair will bring for years to come.
Wahlia D.
My sales Rep is awesome although I got denied at first. He kept me updated with new sales, chairs etc! Can’t wait to receive our new chair!
Reply from Massage Chair StoreNov 29, 2023
Wahlia, thank you kindly. Ryan is amazingly knowledgeable and exceptional at his craft. We look forward to hearing about your chair.
Doris R.
The best thing I liked about this was the consultation I got I had many questions and they were all answered a couple of days later I called back again with more questions and they were answered I ended up getting a massage chair completely perfect for my size and height. I'm so very happy with this chair and would recommend it to anybody
Reply from Massage Chair StoreNov 29, 2023
Thank you for your kind Review Doris. We are always here for you.
Tara M.
Richard is amazing!!!
Reply from Massage Chair StoreNov 24, 2023
Thank you Tara. We agree with you. Rick is the best.
customer
EXCELLENT SERVICE! Extremely knowledgeable regarding the products & spent a considerable amount of time answering all my questions with kindness & in a professional manner. I highly recommend & I cannot wait to receive my massage chair! Please call first before ordering to ensure you’re getting the right product for you.
Reply from Massage Chair StoreNov 24, 2023
Thank you so much for your kind words. We are excited for you to receive your chair and start enjoying the wellness that it will bring.
