The Matchmaking CompanyReviews of matchmakingcompany.com

I give The Matchmaking Company and my Matchmaker AdiL a Five Star Review!! From my first interview and phonecall I have received stellar professional help in finding a compatable match. I have received an introduction to a wonderful man that has met all my criteria and am very happy to have met him!!

I signed up with The Matchmaking Company in Princeton, NJ in March 2025 and paid $3,000 for their services. Their materials state that introductions generally occur within 3–10 business days after processing. I submitted all requested information promptly. By the 11th business day, no introduction had been made and no meaningful progress update was provided. Based on the stated timeframe, I requested cancellation and a refund. After I requested cancellation, I was presented with a match. The proposed first meeting was described as a four‑hour fine dining dinner costing up to $150 per person. Based on the communication, I understood that I would be expected to cover at least half, if not the full expense. This did not align with what I had previously been told — that initial meetings are typically simple, such as coffee or lunch — so I was not comfortable proceeding. In subsequent email communication, a company representative stated they would never introduce a client “to bait them” and offered to speak further. However, the company ultimately declined to issue a refund. I disputed the charge with American Express and provided documentation. After review, American Express reversed the charge. According to my credit report, the account was first reported to credit bureaus on December 12, 2025, and later updated on March 18, 2026. I formally dispute that I owe this balance, as I do not believe the agreed-upon timeline was met. Prospective clients should carefully review the contract terms, understand the cancellation policy, and document all timelines. This was my experience.

It was wonderful and informative

If I could give this company no stars I would! This company is fraudulent! They take people’s money, and then do not deliver what they promise. They prey on people’s loneliness, and “ suck” them in by pretending to offer a great service. Customer service is non existent. If you want to flush money down the drain, then they will help you do it! Taking a substantial amount of money from you while selling the promise of compatible matches that the company is unable to deliver raises serious concerns about exploitation and harassment! In my opinion, this reflects a deeply misleading and exploitative business practice. They deliberately mislead clients and operate unethically and dishonestly, assuming that once a contract is signed, it gives them the right to take payment without delivering the promised services. The company’s responses to reviews appear to be automated and repeatedly reference vague “next steps,” yet those steps are never clearly defined. At this point, the only meaningful next steps would be either providing a genuinely compatible match that meets the stated criteria or issuing a refund. This company appears to care more about collecting money than protecting or respecting their clients—especially women. There was zero accountability, no empathy, and no effort to resolve the situation in a fair or ethical way. I strongly urge anyone considering this service to think twice. If you are looking for a safe, respectful, and supportive experience, this is not the place. My experience left me feeling deceived, manipulated, and deeply disrespected. No one should have to go through something like this and be treated as though it doesn’t matter.

After 3 hours of interview and committing to thousands of dollars, my first encounter was a disaster. The gentleman they matched me with did not meet my criteria in any way, shape, or form. No attraction whatsoever! Do not use this company to meet your forever person because it won't happen. They are non compliant when it comes to meeting the criteria set forth and all they want to do is fulfill their obligation that you meet 3 separate people. They don't consider compatibility, attraction, personality, common interests. If they did, my very first match would have had some matchability, but all my first experience did for me was to be discouraged and not use them any further. They could not possibly prove to me they weren't just scamming me! I made it clear to Tracy what I was looking for. I even showed her photos of the type of guy I was looking for. I was totally ignored. They promise 3 dates and they deliver 3 dates that will not suit you whatsoever!

They don't approve or endorse massive age gap dating or dynamics. Which excludes guys like me that specifically seek this out.

They are so enthusiastic for my happiness! I am so excited to meet my first match, we are going skydiving for our first date! I am so looking forward to this adventure 😊

Ladies!!! RUN! Not safe!!!and they don’t care!!!! I had an extremely UNCOMFORTABLE, HARASSING and upsetting experience with this matchmaking company. After being harassed on a date arranged through their service, I reached out expecting concern, accountability, and support. Instead, my experience was completely dismissed. Rather than taking the situation seriously, they minimized what happened and showed no regard for my safety or well-being. I was made to feel belittled, humiliated, and completely insignificant. What’s even more shocking is that they still expected me to continue my membership and pay in full, as if nothing had happened. This company appears to care more about collecting money than protecting or respecting their clients—especially women. There was zero accountability, no empathy, and no effort to resolve the situation in a fair or ethical way. I strongly urge anyone considering this service to think twice. If you are looking for a safe, respectful, and supportive experience, this is not the place. My experience left me feeling deceived, manipulated, and deeply disrespected. No one should have to go through something like this and be treated as though it doesn’t matter.