Excellent
Based on 157 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Matrix Limos provides the finest and safest chauffeured transportation.
Matrix Limos Worldwide (matrixlimos.com) has 157 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
157 approved reviews, newest moderated first
Ishfaq A.
Bro can we work in Dubai on your platefarm we have luxery cars like luxes Infiniti with profaisanal drivers
Reply from Matrix Limos WorldwideDec 27, 2021
We Apologize Ishfaq but we do not serve Dubai. Thank you for your inquiry.
Aqua L.
Outstanding service this eve from la guardia airport. There for pickup on time and efficient drive home in spite of normal rush hour traffic. Thank you.
Reply from Matrix Limos WorldwideDec 27, 2021
Thank you Aqua. It's our top priority to give the best possible customer service. Thank you for choosing Matrix! Happy New Year!
Zaneta W.
Poran was excellent! He got me to the venue and back home safely He was friendly and kind. I will request him again for sure.
Reply from Matrix Limos WorldwideDec 9, 2021
Thank you, Zaneta, for your kind words! We appreciate you taking the time out. Poran is definitely a gem to have as part of the Matrix Team. Thank you for your continued business. Happy Holidays!
Steve
Excellent and dependable service. Great communication for confirming and for pick up. Pleasant courteous chauffeur. Poran was terrific
Reply from Matrix Limos WorldwideDec 1, 2021
Thank you Steve! Appreciate you taking the time out for us. Its always a pleasure receiving such kind words. We are glad we served you right. Thank you for choosing Matrix and look forward to continue dong business.
Eddie G.
Driver never arrived! We had to scramble to get an Uber driver for the 1hr ride in order to make our flight at JFK airport! This was at 5 AM the Saturday after Thanksgiving. No answer on driver's cell phone, or automated notification number, or company supplied number. Still, after 48hrs, no one has contacted me with an apology or explanation. After 10 years of using this service we will be switching companies!
Reply from Matrix Limos WorldwideDec 1, 2021
Eddie, we appreciate you taking the time out to give us your feedback. We are extremely sorry for causing so much distress in such early hours during a very special holiday. Its very unfortunate we couldn't accommodate you, unfortunately it was due to a systematic error which caused a complete shut down around the time of your pickup. It's our top priority to provide the best possible service to our customers and we have failed in your case. Please accept our sincere apologies and gives us a call and we can make things right for you once again and we will make sure all goes smooth.
Deb
On time, clean car. Our driver, Poran was an excellent driver. Fast, safe, comfortable and reliable service. Would definitely use again.
Reply from Matrix Limos WorldwideDec 1, 2021
Thank you Deb, glad that you were given the best possible service. Poran is one of our best long time experienced team members. We thank you for choosing Matrix Limos.
Graymond
We've always been very happy with Matrix's service, reliability, availability and prompt communication (24/7). We recently had a last minute change in airports and arrival time, and Matrix was a lifesaver, finding an unscheduled driver for a midnight pick-up on a Friday night. Thank you Matrix - you have our continued loyalty!
Reply from Matrix Limos WorldwideNov 26, 2021
Thank you Graymond for your kind words. We are glad we were able to take care of you. Thank you for choosing Matrix and we appreciate your continued business.
The H.
For the booking, prices are fair and responses are quick, plus they're understanding and accommodating to schedule changes. Pick up was solid. I received a text from the driver telling me he was there, then he told me exactly where to meet him for the pickup. Ride was smooth with no issues. Would book again with Matrix for sure!
Reply from Matrix Limos WorldwideNov 26, 2021
We appreciate that you took the time out for us. It's our top priority to make sure our customers are satisfied. Thank you for choosing Matrix and look forward to continue doing business in the future.
