Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Maximus
Maximus is a mission-driven peak performance medicine company providing men and women with clinically proven therapies to optimize hormonal health, energy, and vitality. Through telehealth consultations, personalized treatment plans, and fast discreet delivery, we make it simple to access the care you need from home. Our programs are grounded in science and supported by a community of people committed to looking, feeling, and performing their best — at every stage of life. Whether you're addressing testosterone, metabolic health, or overall wellness, Maximus is your partner in long-term health optimization.
Maximus (maximustribe.com) has 1,025 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Maximus is efficient, responsive, and always provides great service. Everything is shipped on time, communication is timely, and the products are outstanding!
Reply from MaximusAug 3, 2026
Thank you for the kind words, Paul. Efficiency, timely communication, and consistent delivery are standards we work hard to uphold across every touchpoint. We appreciate you sharing your experience.
JR
Jesus R.
Feeling amazing!
Team is great!! Doctor is great!!! Feeling amazing!!!! Thank you 😁
Reply from MaximusAug 3, 2026
Thank you for the enthusiasm — hearing that the team, the physician, and the results have all come together that way means a great deal. We look forward to continuing to support you!
JA
Jay
Great customer service and speedy…
Great customer service and speedy delivery for both labs and meds!
Reply from MaximusJul 29, 2026
Thank you for the feedback — responsive support and reliable delivery on both the lab and medication side is exactly what we work to maintain. We appreciate you sharing your experience!
PM
Paulo M.
I have been a Maximus Tribe member for…
I have been a Maximus Tribe member for two years, and my experience has been excellent.
I am in my late 40s, but through a combination of consistent exercise, discipline, a strong focus on my health, and the support of the Maximus protocols, the health metrics I track now estimate my biological age at 29.
What I appreciate most about Maximus is how simple they make the entire process. The treatment options are clear, the protocols are easy to understand and follow, and the platform is very user-friendly. The doctors are knowledgeable, the virtual consultations are seamless, and the customer service team is consistently responsive and helpful.
A recent experience reinforced my confidence in the company. My testosterone cream did not arrive, even though the website showed that it had been delivered. I contacted customer support, and within three days they sent me a replacement so that I would not risk interrupting my protocol. There was no unnecessary bureaucracy or back-and-forth—just a fast and effective solution.
Maximus combines high-quality medical care, convenience, excellent technology, and outstanding customer service. I recommend Maximus Tribe 100% to anyone who is serious about improving their health, performance, and longevity.
Reply from MaximusJul 27, 2026
Thank you for taking the time to share something that comprehensive after two years — the results you've achieved speak for themselves, and knowing that the platform, clinical team, and support have all held up consistently throughout means a great deal to us. We look forward to continuing to be part of what you're building.
DE
David E.
Highly knowledgeable physician who…
Highly knowledgeable physician who prescribed a protocol that works, great products, lots of treatment options not available elsewhere.
Reply from MaximusJul 27, 2026
Thank you for the feedback — a knowledgeable physician, effective protocols, and access to treatment options that are hard to find elsewhere are pillars we take real pride in. We look forward to continuing to support you.
II
Iphone I.
I had been having trouble with energy…
I had been having trouble with energy and performance lately, and had lost my oomph. Didn’t want to except the truth, but decided to get checked and I had low T. So far everything has been a fast and a smooth experience. Its only been a little over two weeks but I feel better already. I have more drive and feel like getting things done again, instead of just sitting around and doing nothing. My confidence is returning and I’m feel better mentally, physically and emotionally.
Reply from MaximusJul 27, 2026
Recognizing the issue and taking that first step is often the hardest part, and it's great to hear that the experience has been smooth and that the results are already making a difference across the board. We look forward to continuing to support your progress.
KK
Katie K.
SUBSCRIBERS BEWARE! Now only 1 month of medication for 10 week subscription price...
I am subscribed their 10-Week Tirzepatide Microdose Plan. Before this most recent shipment, they auto-billed my card on 7/14. About a week later I get my refill questionnaire.
Today I receive my medication and the via is only 1/3 full and the outer label says '28 days'. When I inquired, the doctor said "Maximus has moved away from the bulk dosing, so this is monthly dosing, 28 days, so it will be less medication."
So they charged my card for $250 for a 10-Week plan...then sent me a month's supply and said that's just how they're doing it now. There was one message in my inbox about the pricing switch...but it was sent 7/22.
So that means they billed me $250 for a 10 WEEK supply on 7/14, then sent a message in my portal 7/22 that they were changing it to $250 for a MONTH supply. AFTER they billed me and with no option to opt in / opt out of the new terms.
This is some FTC violation level tomfoolery. What is especially rich is that they say they're going to charge $250 per month regardless of dose - so customers like me subscribing to the MICRODOSE get scammed, basically.
Reply from MaximusJul 27, 2026
We've requested account information through Trustpilot. Please respond with those details so a manager can reach out to review your situation and work to resolve all of your concerns.
RP
Roger P.
Follow up on a sign-up for the program was subpar.
I give this ranking because once contacted they’re very responsive. I’m hoping that she’s able to get me the refund that I expect as soon as possible. I didn’t see any attempt since I started the program in February to get me to complete the sign-in process. Doesn’t mean I didn’t get it, just means I didn’t remember seeing it.
Reply from MaximusJul 23, 2026
Thank you for the honest feedback — we're glad the team has been responsive, and we have reached out through Trustpilot to follow up on the refund and any outstanding onboarding steps so we can work toward a resolution for you.