MaytReviews of maytag.com

Bought top recommended Maytag washer in 2021, replacing my mother’s decades old one. That one was great, just tired. One I bought was the worst. Grinded and squealed like an Everglades jet-engine airboat! After about 2 years it all went downhill. Now it no longer washes or spins. It will take 5 weeks to get someone to look at it. Got no help from customer service, just emails telling ME how to troubleshoot. Silly people…as if I could begin to fix it! To me, Maytag has lost its purpose and pride snd seems to be content to sell junk.

Maytag washer less than 6 months old broken for second time. Maytag customer service is terrible. The "live chat" on their website is not live at all. It's an AI bot that uses prompts and you never chat with a human. When it cannot answer your question it cuts off the chat. If you call the number you will stay on hold for hours. Often the phone line will cut off and say it's after business hours and they are closed when it is not after business hours. Maytag needs to hire real people and stop with the AI BS.

Avoid buying this washer—or any appliance—from Maytag. We’ve had ours for less than a year, and it’s been a nightmare. I paid for the extended warranty, but service is slow, unreliable, and completely frustrating. They schedule repairs, then don’t show up, and tell you it’ll take another 72 hours just to follow up. At this rate, we’re going two weeks without a working washer that cost over $1,000. The extended warranty is a joke. Without it, good luck speaking to a real person. With it, you’re paying $6 a month for no-shows and zero accountability. Total waste of money and time. I’ll be posting this review everywhere this washer is sold so others don’t go through what we did.

I bought a Maytag washer from Maytag/Whirlpool in March 2025. Within 4 days, it started power by itself and recycling washe. Despite reaching out to customer service and filing a BBB complaint, Maytag offered no help, no replacement, and ignored their warranty. I would not recommend this brand based on their poor product quality and refusal to stand behind their appliances. Buyers beware!

Completely INSANE experience with Maytag. Brand new machine didn't work, requested refund.. they sent a new one instead. Same thing, didn't work, stupid "SMART" machines. I asked for a return they said oh first let us send out tech. Then said call a plumber. Sank money into plumber. Then sent another technician. Then said oh by the way when you were doing all these things and taking days off and spending money on a plumber your return date past so looks like its a you problem! Will ABSOLUTELY NEVER buy Maytag again.

I wish I could leave a zero start!!! I mean come on I bought my Maytag dishwasher because I wanted a trusted supplier with a good warranty.haha jokes on me. The dish washer broke within the first year had it fixed service told me it was a bad pump and ok replaced it!! 5 month later same issue. Now Maytag (whirlpool) telling me there’s nothing that can be done and the 10 year warranty doesn’t apply (it literally covers like 4 things) so I am stuck with a crazy expensive repair bill or I buy and extend warranty. WHAT A JOKE!. I thought you buy a Maytag if you want quality but they are worse in every way! Just save your money! DO NOT BUY ANYTHING FROM (WHIRLPOOL). what a pice of junk!

Bought a $2500 Maytag refrigerator a little over two years ago and now they tell me it is unrepairable. They poorly design a product that can't be fixed and now they offer me 25% off to go buy another poorly designed Maytag refrigerator. I asked them if they thought I was nuts? I bought four other Maytag appliances at the same time as when I bought the refrigerator. This is the worst customer service experience I have ever had in my 72 years. Please don't buy Maytag. If you have a problem you will be sorry.

Purchased a washing machine early Nov. 2024. Malfunctioned two weeks after buying. Still waiting for parts and it is 31DEC24! They refused to send me a new machine even as they have already spent a month trying to find a part!