disappointed C.
you need to make it more clear that…
you need to make it more clear that when you are ordering a giclee if wont be on canvas, which is pretty standard.
Reply from McGaw Graphics Inc.Feb 16, 2021
Hi, Thank you! We appreciate the feedback. We will definitely give this some consideration and sincerely apologize that you were not expecting what you ordered. We’ve reached out to get this fixed for you and are waiting to hear back, please don’t hesitate to let us know if you don’t see our email. In the meantime, you can find all of our substrate (paper, giclee, & canvas) information here: https://www.mcgawgraphics.com/pages/substrates Thanks again, looking forward to hearing from you.