Great
Based on 11,728 reviews
MDLIVE4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 301 reviews with 3 stars · Clear filters
Rae C.
Although convenient, I was misdiagnosed and ended up seeing an eye doctor twice. Likely would have been better off to start with the eye doctor.
Reply from MDLIVEMay 13, 2019
Hi Rae, we are sorry to hear that you did not have a pleasant experience with our services. Hope you are feeling better.
BYRON H.
Hard to understand the doctor because of accent.
Reply from MDLIVEMay 13, 2019
Hello, Byron. We are so sorry to hear that you did not have a pleasant experience with our services.
MICHELLE
Doctor acted as superior rather than an equal was very rushed and came across as if very uncaring
Reply from MDLIVEMay 13, 2019
Hi, Michelle. We are sorry to hear that you did not have a pleasant experience. If you'd like to discuss it further, please contact MDLIVE customer service.
SHERRI B.
I didn't feel like I was being heard and it was very rushed. I also wasn't able to pick up the full prescription that was given to me because they needed me to go see a doctor. I didn't know that until I arrived at the pharmacy. There was a language barrier that I couldn't quit understand all the words which was a little frustrating.
Reply from MDLIVEMay 13, 2019
Hi, Sherri. We are sorry to hear that you did not have a pleasant experience. If you'd like to discuss it further, please contact MDLIVE customer service.
Tracy L.
The doctor prescribed some meds for me, but they really didn't help. I had to go to my primary care doctor the next day to get pain relief.
Reply from MDLIVEMay 13, 2019
Hi Tracy, we are sorry to hear that you did not have a pleasant experience. If you'd like to discuss it further, please contact MDLIVE customer service.
Chris M.
My only disappointment is that I have to call every month to refill the blood pressure medicine that I have been taking for more than 10 years. It would be nice to have a few refills since this is a chronic condition.
Reply from MDLIVEMay 13, 2019
Hi Chris, thanks for your feedback. We have noted this and will send it to our corporate office for review and consideration.
COURTNEY N.
While I did feel that the information provided was sufficient, I definitely felt rushed
Reply from MDLIVEMay 13, 2019
Hi Courtney, Thank you for sharing your experience with us. We have noted your complaint and will be sending it to our corporate office for review.
CustomerAlan A.
The dr would not give me an antibiotic without be sick for 7 days only gave me prednisone I called my regular dr for antibiotics on Monday
Reply from MDLIVEMay 13, 2019
Hi Alan, we're sorry to hear that you had this experience. Our doctors are very cautious about specific symptoms, and when there's a concern, they may refer you to seek care in person to be safe. If you would like to discuss your consultation further, please contact MDLIVE customer service.
