Great
Based on 11,728 reviews
MDLIVE4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 755 reviews with 4 stars · Clear filters
Joseph D.
good tool to use during pandemic
Reply from MDLIVEAug 19, 2020
Thanks for the positive feedback, Joseph! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Steve R.
Things went well, except my insurance said they would pay the copay, Blue Cross- Blue Sheild, but I had to pay MDlive the copay. I even had my insurance rep call and I still had to pay copay. No explanation was given. The MDlive rep seemed inexperienced. Other than copay snafu things went well.
Reply from MDLIVEAug 19, 2020
Thanks for the feedback, Steve! If we can help you with anything else, please give us a call at (800) 400-6354. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Trudyann L.
I was happy that I was able to talk to a dr about my medication but was disappointed that she was only able to give me 7 pills for my migraine and it did not last long, I am in the same position I was before unable to fill my script unless I go to the emergency room which will cost me much much more, yikes
Reply from MDLIVEAug 19, 2020
Thanks for the feedback, Trudyann! MDLIVE physicians are only able to prescribe temporary refills. If you need any extra assistance or would like to provide us with extra feedback, please give us a call at (800) 400-6354.
Colleen
Great doctor. Very helpful but need to be able to order labs for the full condition to be managed.
Reply from MDLIVEAug 19, 2020
Thanks for the positive feedback, Colleen! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Stephanie C.
Initially I had a difficult time creating my account because it would not accept the insurance info I put in. Eventually it did work and I had a very easy time using the app to get an appointment. The doctor I spoke to was knowledgeable and easy to talk to. I would use this service again.
Reply from MDLIVEAug 19, 2020
Thanks for the positive feedback, Stephanie! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
MARGARET
It was my first time using MDLIVE and it was a good experience. However, I felt like the Dr was not in the US and did not really know
Reply from MDLIVEAug 19, 2020
Thanks for the positive feedback, Margaret! If you would like to provide us with any additional feedback for next time, please give us a call at (800) 400-6354. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
jan S.
I think MD live is very helpful. Unfortunately, when I used MD live I was stung by a wasp and 6 days later a rash developed. I provided a picture of the area as well as the history of the incident. I was treated with a steroid creme as a result of the call. Based on what was presenting itself at the moment, the diagnosis was probably correct. The rash expanded within a couple hours and I went to urgent care. apparently I developed a severe reaction and cellulitis. I was provided with a antibiotic and prednisone. I just caution that if a situation does not improve, a trip to Urgent care and the ER will be necessary.
Reply from MDLIVEAug 14, 2020
Thanks for the positive feedback, Jan! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future. We hope you're feeling better!
Alyce H.
It was hard to get started, but then you were a big help. I appreciate that you are available.
Reply from MDLIVEAug 14, 2020
Thanks for the positive feedback, Alyce! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
