Great
Based on 11,728 reviews
MDLIVE4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 755 reviews with 4 stars · Clear filters
Doris M.
I like the way the doctors respond/call back quickly, but they need to be able to see the dermatitis pictures better.
Reply from MDLIVEApr 30, 2020
Hi Doris, thanks for the positive feedback! If you would like to provide us with more information on how we can make your experience better for next time, please contact our customer service number at (800) 400-6354.
STEPHANIE B.
Treatment wasn't effective but I do like the expediency of the visit.
Reply from MDLIVEApr 30, 2020
Hi Stephanie, thanks for the positive feedback! If there's anything else we can help you with or if you would like to provide more feedback on your experience, please contact our customer service at (800) 400-6354. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Mona
Doctor is so helpful and professional.
Reply from MDLIVEApr 30, 2020
Hi Mona, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Kari
The information needed prior to the call was a bit long for me, yet I do have several health issues and medications to list. The wait time was approximately ten minutes, which was fairly incredible in the current pandemic. I would highly recommend this health tool. The doctor was very helpful and professional, answering all of my questions.
Reply from MDLIVEApr 30, 2020
Hi Kari, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
JESUS C.
I like this option very much, it was very helpful and quicker than I thought!
Reply from MDLIVEApr 30, 2020
Hi Jesus, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
LINDA
Quick easy service, rapid pharmacy call-in which provided relief from medical issues during the COVID-19 pandemic.
Reply from MDLIVEApr 30, 2020
Hi Linda, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
KRISTINA T.
It was good. I just felt i needed a few minutes to ask questions and I felt rushed.
Reply from MDLIVEApr 30, 2020
Hi Kristina, thanks for the positive feedback! If there's anything else we can help you with or if you would like to provide more feedback on your experience, please contact our customer service at (800) 400-6354. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Julie B.
Quick to respond but had a bit of a miscommunication- but that was fixed pretty promptly. Overall good experience.
Reply from MDLIVEApr 30, 2020
Hi Julie, thanks for the positive feedback! If there's anything else we can help you with or if you would like to provide more feedback on your experience, please contact our customer service at (800) 400-6354. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
