Average
Based on 40 reviews
Mechanic Surplus3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mechanic Surplus specializes in automotive accessories, parts, and supplies, offering a wide range of products including suspension systems, brake systems, headlights, air intakes, turbine systems, and exhaust systems. Our clients include automotive enthusiasts and vehicle owners looking for aftermarket parts to enhance their vehicles' performance and aesthetics. With a focus on quality and customer satisfaction, Mechanic Surplus is a reliable source for automotive parts and accessories.
Mechanic Surplus (mechanicsurplus.com) has 40 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 10 reviews with 1 star · Clear filters
Michael A.
I attempted to order sme battery terminals. I put them in my cart, entered all the necessary credit card info and clicked submit. The page went blank. I tried again but the page went blank. Called customer service and left a message twice. I got no response.
Nicole D.
Ordered a steering column shroud, website said it was an EXACT fit for my 2003 Avalanche 1500. Get the part, go to install it and its not even close to the same as the original, the hole for hazard button was completely wrong and the hole for the turn signal lever also completely wrong. They were SMALLER then the original shrouding. I had to cut and modify the new one just to fit. Never buying parts from here again, the website lies about correct fitment and the parts arent even same specs or size as OE. Super disappointing.
Sara M.
Bought a part from Mechanic Surplus, received no shipping information, had to contact them multiple times regarding the shipment. When it showed up it had been shipped to me from Amazon!!! They charged me $18 shipping and a rush shipping charge and simply ordered the part off of Amazon and had it shipped to me! I had looked at this exact part and could have gotten this part for less, not paid shipping, not paid an expedited charge and gotten it faster if I had wanted a part from China. On top of that this part got bad reviews as it is not the size it is advertised as which negates the upgrade to my vehicle I was looking for! I will never do business with them again, scam all the way.
Reply from Mechanic SurplusJul 18, 2026
Thank you for providing feedback and we have reached out to you to remedy. No customer should ever be unhappy with their purchase. A few points: * We are an Amazon seller and utilize their warehouse and logistics service for some inventory. This is for faster delivery and re-stock. * Price Match Policy: If a cheaper price is ever found on an item, we offer price match. * Fitment Guarantee: You mentioned that the measurement did not match the specs in our listing. Since this was an error on our side, you are not responsible for any replacement fees. We are sorry that your purchase experience was unsatisfactory and will use this feedback to improve our process. Please see our e-mail and reply when convenient so that we can solve.
HEATHER
DO NOT ORDER FROM THIS SITE! My order has not been fulfilled for weeks. When i emailed the site they responded saying the order had shipped but they could not provide a tracking number. its almost like this site is a front for a guy in his moms basement drop shipping from overseas. or worse, its a total scam. Only time will tell as i was quoted 5 to 8 day shipping and it had been much longer. btw the city they claim the business address is located only a 3 hour drive from me.
Cathy S.
I ordered a meter from them. When the meter arrived it was not the one I ordered but the version below it. The I ordered was for $126 and had 2 extra features on it it was selling everywhere else for $189. The meter I received was for $109. When contacted they said they made a mistake but were not able to correct it because they were now out of stock for the meter I ordered and since it could be over a month or more before they received new stock I should just send it back for a refund. The next night I went on their site and the original meter was up for sale but now it was $189. I tried to set up an order to see if it said it was on back order and their was no problem all I had to do was pay. I contacted them and they said yes they were getting more in and yes they would now be $60 higher, but they made a mistake and were supposed to pull the ad until the stock was replenished. This was clearly a bait and switch so they could get more money.
Rick S.
Communication is not this outfits strong suit. I ordered a fan motor and after 6 days of not recieving anything from them, I sent an email requesting some sort of confirmation. At that point they tell me "they don't ship to Alaska" I wonder how long it would have taken them to tell me this had I not ask them first. Rick S.
Jamie F.
Do not use this company . After they take your money ... radio silence. They Don’t answer phone , no reply not even auto reply, to your email inquiry .. paid for rush shipping over week later not a word. Run away from this company . The Arizona address may benothing more than a mailing address. Expecting never to hear from them.
FRANCIS B.
my part shipped to fortwayne Indiana there it sets never have I received it 6days there and counting don't think I will never again order anything that is shipped from china, Arizona that is called drop ship and it sucks did that at Christmas still have not received them....….. be very leary of people who drop ship from china or anywhere FRANCIS D BELL
