Average
Based on 1,456 reviews
Medical Guardian3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Medical Guardian’s mission is to provide an affordable and reliable medical alert service to all those who wish to live an independent life, regardless of their limitations. Whether our customers are looking to remain safe in a medical emergency such as seizures, stroke, or heart attack, have limited mobility, are at risk of falling as they age, or are afraid to live alone because of home invasions or fires, Medical Guardian guarantees to be there to protect them.
Medical Guardian (medicalguardian.com) has 1,456 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
1,456 approved reviews, newest moderated first
Sheila
From the moment my mother pushed the button until she was tucked away in the hospital… Everything went well. Her alert went through, they contacted her, they contacted me, in came the EMTs and off to the hospital. Very grateful for this product.
Joseph M.
MG emergency responders are courteous and professional. I am 89 with several co-morbidity. Have tried other services in the past and rate Medical Guardian my most secure emergency response service.
Michele F.
Helpful for my parents Used it for a few falls so helped out
David A. L.
I wish I could give this product a 0. I use this device with my mom who does not always tell the truth. If the device detects a fall it calls the person and asks if they are OK. If the person says "I'm fine", they hang up and don't notify the family members on the list that they had a fall detection. My mom does not tell us these things because then she thinks we will put her in a home. The system should really contact the emergency list to let them know that they talked to the person and they said everything was OK.
Joe
Absolutely worthless without the lock box that was promised. We can not set up service if nobody has entry to our home during an event. Sales guy even asked what the 4 digit code should be on the box.
William D.
I lost my balance and slowly went down while on my front walk with ice and snow all around. Was on my elbow and couldn't get up. My pendent was in my shirt pocket covered by my coat. Heard it going off but could not reach it immediately. When finally able to reach it, pressed the button just got 3 beeps nothing else. But, within 10 minutes or so the rescue folks showed up and helped me up. Also, called my daughter to advise her but she lives about 4 hours away. Was very impressed that the medical alert worked so well and the necessary folks were called to help me.
Jim
My 87 year old mom with Parkinson’s has fallen several times and I get immediate notification so I can check on her and help her when needed
kanderson
Fast, polite customer service that solved my problem
