Gordon B.
Medical Guardian was very responsive.
Medical Guardian was very responsive.
Reply from Medical GuardianJul 30, 2026
Thank you for sharing, Gordon!

Average
Based on 1,456 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Medical Guardian’s mission is to provide an affordable and reliable medical alert service to all those who wish to live an independent life, regardless of their limitations. Whether our customers are looking to remain safe in a medical emergency such as seizures, stroke, or heart attack, have limited mobility, are at risk of falling as they age, or are afraid to live alone because of home invasions or fires, Medical Guardian guarantees to be there to protect them.
Medical Guardian (medicalguardian.com) has 1,456 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
1,456 approved reviews, newest moderated first
Gordon B.
Medical Guardian was very responsive.
Reply from Medical GuardianJul 30, 2026
Thank you for sharing, Gordon!
M&J
My husbands medical guardian watch makes him feel safe and secure whether hes by himself or with a group
Reply from Medical GuardianJul 30, 2026
So thrilled your husband feels safe! Thank you for trusting us.
C. G.
device send a help signal but i had not fallen and did not need help. assured me that the device is working and that's all that counts
Reply from Medical GuardianJul 30, 2026
Thrilled to hear your device is working well! Thank you for trusting us.
Ferington
I AM CONFIDENT YOU ARE THERE FOR ME
Reply from Medical GuardianJul 30, 2026
We are always here for you! Thank you for trusting us.
Vera
It's always available and easy to clip on my slacks or shorts, which is what I always wear.
Reply from Medical GuardianJul 23, 2026
Love that our devices fit your lifestyle, Vera! Thank you for trusting us.
Jo A.
Great company. Great service proving us peace of mind!!
Reply from Medical GuardianJul 23, 2026
Thank you for your kind words, Jo Ann!
Jim
Knowing if I’m not with him he has a way to get help.
Reply from Medical GuardianJul 23, 2026
So glad we can help give you peace of mind, Jim!
Robert T.
Horrible customer service. Cannot reach a rep regardless of how long you hold. Eventually they just cut you off.
Reply from Medical GuardianJul 23, 2026
Hi Robert. We're so sorry about this experience, and would love to get in touch to assist you. We've sent you a request for more information.