Med MartReviews of medmartonline.com

Check out was a little confusing.

Stacy answered every question I had to perfection and was quite pleasant to talk to .it helped me on deciding which wheelchair was best for me thanks for all the help

If I could rate this lower, I would. PO# 1000195705 - Invacare - CS600 Hi-Low Hospital Bed Extremely disappointed with what should be a no brainer and a great opportunity to take care of a loyal customer who has spent thousands of dollars at MedMart. Purchased a fancy expensive highly functional electric hospital bed from MedMart. We were very excited to get it for my brother. All was well until month 11 when the bed stopped working. Tried to get assistance to diagnose and waited nearly a month before we finally got someone who handed us off to their contracted service provider. We thought great, it's been nearly a month but at least now we can have it diagnosed and fixed. Well, guess again!!!!! Seems that products even under warranty don't get you a working purchase without paying a ridiculous service fee for several hundreds of dollars and then to be told the "warranty" does not pay for labor, only the parts. Are you kidding me... Was it getting dropped in a voicemail box where you are told that you have to give specific information or no one will call you back, or was it that NO ONE called us back (even after a month and several voice messages were left) after we left the accurate information that was provided on the original invoice, or was it again another delay in getting a response after reaching out to clarify why the contracted service company, who will NOT speak with you over the phone and insists on using email or their chat feature, wanted to charge us $260 just to come and look at the bed, the same company who would not offer assistance over the phone to try and assess the problem, or was it the final message, with only a few words.. "... labor is not covered under warranty," is the reason we will never purchase anything from this company again. I wish I could send back the expensive electric wheelchair that we purchased in March, because I would. No returns without penalty and forget it if after 30-days from purchase, because I would absolutely send it back just because of our experience with the bed issue. THINK TWICE BEFORE YOU PURCHASE FROM THIS COMPANY.

Darrell was very helpful advisor selecting the best wheel chair for my needs. He was very professional and knowledgeable.

They advertise easy returns but they refused to allow me to return a lift to them. I had to get them to ship the Protekt STS Compact 500 Lift twice because the first one arrived damaged and unusable. When I finally got a good one I saw I needed a different type of sling. So I ordered two more slings. This delay put me past their 7-day return policy. I don't recommend buying from them and I never will again.

Site easy to use and order from. When I called with a question, Shaun/Shawn was very helpful.

The product they sold me has changed my life in the first 24 hours of having it the salesperson was awesome she actually saved me a lot of money by offering me a different product than what my doctor wanted and when my doctor seen it he said wow I'm going to have to recommend that the more people I just want to thank you

Never arrived. You took our money but sent no bed.