customer
My reason for only a 3 star rating is…
My reason for only a 3 star rating is because the tracking site doesn't work and since this was the first time I used this company, I did not have any information on when my items were coming. The company I previously used delivered within 2 days of order. This took 5, which I wasn't expecting, and with no way to track it. I called to get info but the customer service dept. was closed and then the next day, there was my delivery. Nice surprise but not happy about not knowing anything about their delivery times.
Reply from Med Mart SupplyOct 13, 2026
Glad your order arrived, but we’re sorry you were left guessing until it showed up. A working tracking link would have made that first order a lot less frustrating. Thanks for letting us know where things fell short.