MEDvidiReviews of medvidi.com

Of course there are going to be some things to work around with an online service, but I mean hard to complain... My provider may have seemed a bit unprofessional and uncaring, but all I was trying to do was get another prescription of a medication I had in the past, and they did exactly that. 5min call with provider and the medication was at the pharmacy within the next couple hours, everything went surprisingly very smoothly.

Horrible company, stay away! Had a 6:30 appointment, logged in and provider was a no show. Called customer care while on hold and was told I would receive a text in a few minutes, it didn't happen. Called again 15 minutes later and told the same thing, and again received no text. I was # 1 in queue and it took over ten minutes both times for someone to answer. Finally, after waiting over an hour for a provider to show I called back to customer care and after 19 minutes I hung up because they never answered the phone. I have all the screen shots to prove this in case the company tries to jump in and say it didn't happen. Don't waste your time with this unprofessional company!!

Easy-peasy. Quick. Thirty minute consultation. And I was done. And never had to put my foot on the gas pedal or step away from my kitchen table.

The question isn’t what they did wrong this time. The question is why has this happened every single time I’ve had to make an appt (monthly)?! If it’s not been an issue of excepting my payment or my ID- it’s been an issue with their site working, confirming and then canceling appts, Intake forms not working through the site, text messages saying one thing, emails saying another. There’s no need to go further. Their ONLY saving grace is that I LOVE my care provider. She is always amazing and her calming demeanor every month is why I continue to come back. I wish I could rate her separately bc I 10/10 recommend her!

I was able to get a same day appointment. I was referred by my primary care Dr. because I needed the services provided and was having no luck getting an appointment for 6-10 months with other providers. The Dr I seen was vey compassionate toward what I am dealing with and attentive. The Dr. made me feel that my feelings mattered. I am so thankful I was led to this Dr. and look forward to many more healing, sessions. God knows better than we do as to who and what we need in our life..Thank you

I have had two successful appointments with a very kind doctor, but my last two scheduled or confirmed appointments with the medvidi team have been unsuccessful. On July 21, 2024, the day of the pre-scheduled appointment was canceled. I was told to get a note from my other doctor for my next appointment to be scheduled. Once they received the information from my other doctor, I was able to book my follow-up appointment. Well, today, 6/24/24, 4:15 was the time for my scheduled appointment. I was sent the video link as normal, clicked the link, but was immediately sent to another page. The page from the link read, "Appointment is in process of being rescheduled." Then I received a video link via text to join the video call for the follow-up visit. Well, the link worked, but my doctor never showed up for unknown reasons. As of now, I just rescheduled my appointment for tomorrow, 6/25/24, which is currently waiting to be approved, which is the normal booking process. Hopefully everything works out this time with no unfortunate mistakes or difficulties.

I'm a Canadian and I tried to book an appointment so I could get a prescription for my medications whilst in the USA, but they do not take any ID verification that is not American

I have been with Medvidi for almost a year now and your team member Mickey has been the most professional and caring representative I’ve had So far. He took care of my situation quickly. He kept in contact with me Every step of the way, and he actually Managed to calm me down I was a nervous wreck because I missed my appointment due to high temperature. My phone went into overheat mode and shut down so I couldn’t turn my phone on until Battery cooled down due to the high temperature being 96° . As soon as I got my phone on, I called he deal with the situation and it was taken care of within 15 minutes. He was able to get me a new appointment for the next day and fit me into the doctor schedule somehow I think representatives should take a page of his book because he is Not only professional, He gave me a sense that he actually cared about my well-being so I commend him for that and I think All of your representatives should Strive to be more like Mickey. Thank you