Melanie S.
Prompt to resolve issues
Revised review: While I did have a bad experience and my appointment was canceled after waiting on my video call, I understand emergencies happen with Drs as well. Medvidi immediately made every effort to resolve my issue and made a prompt refund for my cancelled appointment. The customer service was excellent. I appreciate they are making an effort to resolve future issues like this. I will try again.
Reply from MEDvidiNov 17, 2023
Hi, Thank you for bringing this to our attention. Due to privacy regulations, we are unable to delve into specific details about your concern on this platform. For more assistance and to discuss your case, please contact us at [email protected] or (415) 548-2062. Be well, Janet || MEDvidi Patient Support Team




