Reply from meetyourva.coJun 24, 2026
Thank you for sharing your feedback. I’m genuinely sorry that the experience did not meet your expectations.
We did work with your team over an extended period and made multiple attempts to clarify the requirements, iterate on the AI bot builds, and continue supporting the project beyond the original engagement so we could help move things forward. That said, I recognize that the process felt frustrating on your end, especially around scope clarity, team continuity, communication, and the level of strategic guidance you expected from us.
AI implementation work is often iterative and requires close alignment between business goals, workflows, SOPs, testing, and ongoing refinement. However, it is our responsibility to make that process feel clear, organized, and supported, and based on your feedback, we did not do that well enough in this case.
We also understand your concern around being introduced to multiple team members and access being provided to your HighLevel account. While our intention was to bring in the right resources to help complete the work, we should have communicated those changes more clearly and proactively.
I’m sorry that the final outcome did not feel like a strong return on your investment. We take this feedback seriously and are using it to improve how we scope AI projects, communicate ownership, manage transitions, and set expectations around what is included during buildout versus ongoing optimization and maintenance.
We appreciate the opportunity to have worked with you and wish your team continued success.