Lakpa T.
Lakpa Tamang
Lakpa Tamang

Excellent
Based on 150 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mentor Match provides 1:1 Online Tutoring Designed to Help Your Child Excel at School!We instill consistency, practice, and logical reasoning into your child’s learning process, resulting in improved grades — all while you enjoy peace of mind.We offer expert tutoring for students from Grade 1 to 12 in Math, Science, and English/ELA.
Mentor Match (mentormatch.com) has 150 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 10 reviews with 1 star · Clear filters
Lakpa T.
Lakpa Tamang
Rupali J.
Very bad experience with the admin team..the admin doesn't send any reminder for classes and doesnt keep track of any classes..they just collect money from.parents and then ows no responsibility towards parents. Highly poor response and unprofessional
Amit S.
The worst experience i have ever had. They just convince you for the enrollment and then they stop assisting you. I enrolled my son , but my the moderators are worst .
Reply from Mentor MatchApr 12, 2025
We are really sorry to hear about your experience — this is absolutely not the standard we strive for at Mentor Match. We deeply value every parent and student who joins us, and it's disheartening to know you felt unsupported after enrollment. We’d love the opportunity to make things right. If you’re open to it, please share your contact details or reach out to us directly so a senior member from our team can personally look into what went wrong and ensure it’s resolved quickly. Your feedback helps us improve, and we genuinely want to turn this around for you and your son. 🙏
Akruti A.
ZERO STARS -Terrible company terrible service and the worst tutor experience ! Promised a lot delivered zero couldn’t even get the time of the first scheduled class correct they kept mistaking PST for EST it took 3 rescheduled tries to make the first trial class!!! Tutors are extremely heavily accented and my daughter had a very hard time understanding not only the accent but also the teaching style was not conducive to positive and supportive lesson leading us to cancel after trying 2 tutors and totally wasting time both classes were a waste. After promising money back guarantee and full refund even after a month of cancellation and dozens of messages no refund very unprofessional and shady business KEEP AWAY !!!
Reply from Mentor MatchApr 10, 2025
We're very sorry to hear about your experience and truly regret that we fell short of your expectations. Your concerns around scheduling confusion, difficulty with communication, and the refund process are serious, and we want to acknowledge the frustration this must have caused you and your family. This is not the standard of service we strive for at Mentor Match, and we take your feedback to heart. If you're open to it, we’d appreciate the opportunity to make things right. Please reach out to us directly at [email protected] with your details, and we’ll make it a priority to resolve the refund issue promptly. We’re committed to learning from this and ensuring that others don’t face a similar experience. Thank you for bringing it to our attention.
Madhur G.
I attended interview on 18.03.2025 and meet with the most horrible and arrogant recruitment head Ka**ta R*j during the process. Firstly they do not value candidate time and at the last moment informed that the so called recruitment head (by her behavior she doesnt seem so) will be late by 15 mins. I told them that I had other commitments and asked what should I do, the HR might get offended and took the very irrelevant matter that had nothing to do with the requirements of the round as they explained me before the process. She kept on streching on the matter, the matter in which there was a blunder from their end and just keep justifying herself that they are allowed to make mistakes as they are a startup. I just want to tell that once you interview a candidate, value their time as well. Interviews are not the place to satisfy your personal egos. I have all the proofs to justify what I have written.
Reply from Mentor MatchMar 20, 2025
We sincerely regret to hear about your experience during the interview process. At Mentor Match, we strive to ensure that every candidate has a fair and respectful hiring experience, and we take your feedback seriously. We understand that delays can be frustrating, and we acknowledge that timely communication is crucial. We will certainly review our internal processes to prevent such occurrences in the future. Additionally, we value constructive feedback and will work towards improving the overall experience for all candidates. We appreciate you taking the time to share your thoughts, and we wish you the best in your future endeavors.
Ram
worst experience
Reply from Mentor MatchNov 28, 2024
We’re sorry to hear about your negative experience. At Mentor Match, we aim to provide the best service possible, and it’s disappointing to hear that we didn’t meet your expectations. We would appreciate the opportunity to understand your concerns better and work towards a resolution. Please feel free to reach out to us directly, and we’ll do our best to address your issues. Best regards, The Mentor Match Team
Prince G.
Bad service
Reply from Mentor MatchNov 28, 2024
We’re sorry to hear about your negative experience. At Mentor Match, we aim to provide the best service possible, and it’s disappointing to hear that we didn’t meet your expectations. We would appreciate the opportunity to understand your concerns better and work towards a resolution. Please feel free to reach out to us directly, and we’ll do our best to address your issues. Best regards, The Mentor Match Team
Dharati D.
Mujhe abhi koi experience nahi hai
Reply from Mentor MatchJun 19, 2024
Thank you for sharing your feedback. If you have any questions or need assistance, please don't hesitate to reach out. We're here to help and ensure you have a positive experience with Mentor Match. Team Mentor Match