MerchtableReviews of merchtable.com

I've purchased sever items through this company, from stickers to clothing, and everything has been top quality. Shipping is fast. And, on the occasion when I had a question, customer service was stellar. Always a positive experience with this company. Thank you!

Merchtable have recently taken over as merch distributor for a smaller band i listen to. Since they have taken over, there have been delays to orders, my most recent order of a CD got delayed 4 times, and this is frustrating. But what has really impressed me is the way customer service handles these complaints, they treat you like a person rather than a number. I think this will help me keep faith in using them again in the future.

After reading all of the bad reviews here I was apprehensive to make a purchase from Merchtable but am very glad that I did. I ordered an Amenra record on a Wednesday & it arrived in excellent condition the following Monday. I don't know if they've undergone a change in ownership &/or management but I certainly had a very positive experience with my 1st order & will gladly order from them again without hesitation.

My son had a problem with a band t shirt that was purchased at a gig in the UK so I contacted Merchtable and even though they are not responsible for gig merch, Bianca was absolutely amazing and arranged to a replacement T shirt to be sent out - she went over and above and communication with her was fantastic. My son was so happy and we wouldn’t hesitate to use Merchtable in the future!

Customer service was very responsive to my inquiry!

I had second thoughts about which address I wanted my order mailed to, and Bianca from MerchTable got my requested change sorted out quickly. Really appreciate the speedy and clear help!

When I preordered an LP, I paid with PayPal, but then it auto-filled my address. I am in the process of moving, so I needed to update my address. I contacted Merchtable and I was helped quickly and with great customer service.

Wanted to get the latest Hembree album on vinyl for my wife’s birthday as she’d discovered them recently on Spotify. I could only find this in the US from Merchtable. Bought a handful of vinyl from the states before from other suppliers and luckily they have been perfect, but it’s always a risk getting them shipped to the UK as most new vinyl nowadays is defective in some way. I also bought Hembree’s second album at the same time as it was on offer. Their second album played great but the latest one (Better Days) had a bad scratch which made the album unplayable. Didn’t think I’d get a replacement partly due to negative reviews and due to the cost of shipping etc, (Kansas City to the UK) but Mandy at Merchtable replied quickly and sent me a replacement which incidentally plays perfectly. It also reached me quicker than the original order. Thank you again.