Meredith LodgingReviews of meredithlodging.com

Checked into a 5 bedroom house in Sunriver Aug. 4, 2024 and was told 10 minutes before checking in that we could not use the bbq because it was rusty. I get to the house and look at the BBQ and it's completely disintegrating - no way this just happened. Meredith Lodging said they couldn't do anything until they talked to the owner. Nothing was done the entire stay. We put a load of laundry in and the washing machine jerked so hard it almost pulled the plug from the wall. We took all the clothes out (it was a small load) and put a few pieces in and restarted the washer, same thing. I sent an email to Meredith Lodging and they did nothing. 10 people in a house with no washing machine?? I talked to the person at Meredith Lodging and I was given a big sorry for the inconvenience and they would give me a $100 credit for a future stay. Then they gave $50 back to my CC. I said you are a Property Management company and aren't doing anything. No repair man, the house needs a new bbq (which they knew way before since it was completely unusable). Here's what they sent me: Thank you for your patience and for providing detailed feedback regarding your recent stay at Umpqua 9 in Sunriver. I want to extend my sincerest apologies for the inconveniences you encountered with the out of order BBQ during your stay and the washing machine. It's clear that the issues significantly impacted your experience, and I understand how frustrating this must have been. While our rental agreement typically does not include compensation for out-of-order amenities, we strive to ensure our guests have a pleasant experience. Given the circumstances, we are making an exception and will provide you with a future stay credit of $100. The details of this credit will be sent to you in a separate email. We are also passing your feedback along to our team to address these issues and prevent similar occurrences in the future. Your experience is important to us, and we hope to have the opportunity to host you again under more favorable conditions. Kind regards, Allyson Emery Guest Experience Lead Meredith Lodging 541-418-4555

We were told a day before we left that the clothes dryer was not working in our rental . We arrived on Sunday and left on Saturday. After numerous calls to the office, we were told someone would be out.They also informed us that a laundromat was nearby and that the weather had been pretty nice for drying out things. Who informs their clients about such stupid stuff. We paid a good rental fee for this rental and we were not at all happy about their response! Finally, on Thursday afternoon a new dryer arrived. This was our third time at this rental and it was not as well supplied or as clean as before. No towels were left in the bathroom, very little soap in the kitchen and the window sills were filthy. I am very unhappy with this rental company. Never once was there an apology for any problems or issues. We were suppose to be on a restful weeks vacation and it was not as anticipated. I will not rent again from this company!!! Our reservation number was 8136541, dates were 7/8/24 thru 7/14/24. We rented the Chez Adsuar, The name on reservation was J. Southard.

This review was updated and revised 8/2/24. We had a disappointing rental house experience in Waldport, OR, July 21-25, 2024. The house was advertised as beautiful and fully renovated. In reality, it was dirty, the worst issues being pee on a mattress and a downstairs carpet that badly needed shampooing. There were also many dirty dishes in the cupboards and several other problems. The house was $700 per night for 3 bedrooms, 6-person capacity. I felt like we got ripped off. I called Meredith Lodging 3 times during our stay to log various issues we found since they said any problems needed to be reported before checking out. After check-out, I submitted a review for the house on their website (twice) but they never posted it. They choose which reviews they want to post and only show you the best ones. I emailed Meredith Lodging, including pictures, and their resolution was to refund the cleaning fee and give me a $100 credit towards a future stay (keep in mind I had paid $2,800 for this stay). They felt that was appropriate, but I wanted at least one night's fee refunded (not just a credit towards a future stay). I do not trust this company and recommend you don't stay in one of their properties, or if you're a rental home owner, find another property management company.

Meredith thinks it is okay that "owners preference" for outside furniture is 2 broken plastic Adirondack chairs. Only beach house we have ever stayed at without appropriate outdoor furniture (chairs, table) or BBQ. No dishwasher and all the kitchen utensils/plates/pots were dirty in the cupboards. Broken kitchen chair and run down house....save your money. Based on Meredith response they clearly do not care, no one should be booking any properties with this company. Regarding your reply...what are you talking about? I did not need AC and a fan...I needed the chairs not to be broken and a house that was not filthy. Your reply (clearly not looking at my review) is typical for the reply I got from your company..inadequate. We will never use Meredith again and I will make sure everyone we know knows how terrible your company has become.

We rented a 700 sq ft home at Manzanita, OR from Tuesday - Friday in early May from Meredith Lodging. Given the size of the house, off season, weekday rental, and designated 4 pm access time (per rental agreement), we were disappointed to be denied access to the house for nearly an hour, especially after a 4 1/2 hour drive. The housecleaner answered our knock on the door, would not let us in and told us to go away. Meredith did not respond to my email or text regarding being locked out, and my subsequent phone call yielded no result, recourse, or even an extended checkout in exchange for the delayed check in. It’s frustrating to sign a rental agreement, pay the agreed upon rent, and then experience a cavalier disregard of that contract. And yes, we held up our end: stripped beds, started a load of laundry, washed and put away dishes, took out garbage, and checked out prior to the 10 am checkout time. It wasn’t hard.

DO NOT TRUST THEM Currently renting a property in Lincoln City OR for a month so I can stay in a clean place near the hospital while recovering from life altering brain surgery. Specifically chose this location because their are concerns that during my recovery I can suffer an attack that will kill me if I can't reach the ER within a few minutes. Cell service is non existent but the wifi was strong so I wasn't concerned about being stranded without access to medical services, until the wifi went down completely 2 hours after check in. We've called the office repeatedly over the past four days to explain the situation and have been assured someone will 'reach out soon' before not receiving a follow up and needing to repeat the process the next day. This morning they sent a maintenance technician out who verified services weren't working and then just left. After that experience I wrapped my head in fifty layers of bandages so nothing would slide out and made my way into town so I could, once again, call the office to ask what can be done. They've assured me they were contacting the owner to discuss upgrading the service package, a phone call which has taken all day and has no chance of being made until at least tomorrow morning (I know its unlikely and Ill probably have to wait at least a few more days before someone in their office decides to dial a number, but let a dying man have his fantasies) During all of this I am attempting to cooperate with the company, asking to be moved to any available property in town that have working services at least until this property is restored. I can understand why that request may be difficult to fulfill, according to their website they only have 36 different locations available nearby for check in right now as I write this review. I more than ever understand how precious time is, it was presumptuous of me to assume something as intensive as booking us in another property for a night or two could be handled a mere hour before office hours were over. I truly cant apologies enough to the employees who have had to deal with me; during one of the (many) calls we've made I got a bit emotional and said "I'm not trying to be a pain man, this isn't just me being a hysterical guest and I'd usually just enjoy the beach but I'm just really f*ng scared and I need to be able to call an ambulance if something happens" to which he asked me to watch my language, I can completely understand why that may have been traumatizing for him All in all I highly recommend this rental company for any other 26 year old terminally ill cancer patients who's idea of a great vacation is laying in bed completely isolated from everyone you know with no tv, no cell service, no internet and no way to contact anyone if they feel the reaper is standing at the foot of their bed. Personally nothing says rest and relaxation more than falling asleep to nothing but your own thoughts on mortality and the sound of your mom crying in the next room. It's certainly been a unique experience wondering if you're going to die seizing in a bed that's not your own, desperately trying to make a call you know isn't going to go through. My one saving grace in all of this is that at least the home is very comfortable, so my mother who's flew all the way from Philadelphia to see her son in a condition no parent should ever have to see their child in, a woman who is half my size and would be completely helpless to move me if something happens, can cry herself to sleep in a comfortable bed if I stroke out tonight If you're looking for a cool spot to visit while in town I highly recommend the local McDonalds, its a very relaxing environment to recover from surgery in and the cell service has been fantastic. Best of all the manager gave me a free diet coke while I took my time and wrote out this review with jittery half paralyzed fingers. Given the circumstances I was considering just sleeping in the ball pit here so I could at least call for an ambulance if I needed it, but the environment is a little dirty for my fresh surgical wounds so Im gonna take my life in my own hands and head back to the rental, good night everyone please wish me luck (for clarity I mean with the rental company, the cancer might take me out in a few months but apparently I have more immediate threats to my life to contend with) Additional concerns: Ants, broken smoke detector, oven, dish washer and fans 4/26: Internets finally back up 4/27: Well that was short lived, nets down again 4/28: I guess they finally got sick of us. My father got agitated and mouthed off to the employee on the phone (I cant blame him at this point), woke up an email telling us to get out by noon or they'd be contacting the authorities. I'm sure they will use legalese as a shield but this experience has been a joke 4/30: Currently fighting takedown requests for this review from these bums

During my recent stay at one of their properties in Big Bear, I found its location undeniably advantageous, offering convenient access to nearby access to the village, lake, and breathtaking views. This, however, was a highlight of an otherwise challenging experience. Regrettably, the property itself seemed in need of significant attention and maintenance. Several essential amenities, including the dishwasher, ice maker/leaking fridge, trash compactor, gas range (only 2 of 5 ranges worked), fireplace in the upper unit not functioning (requiring wood supplied by maintenance), and heater, were not functioning properly during my stay. Additionally, there was a continuous issue with the running toilet, which added to the discomfort. What compounded these inconveniences was the level of customer service encountered. The response to our concerns, particularly from the front desk, lacked the empathy and professionalism one would expect. The staff's approach felt dismissive, which did not align with the hospitality standards that ensure a welcoming and comfortable stay for guests. While I recognize the potential of lakefront property due to its stellar location, my experience underscores a pressing need for property maintenance and customer service improvements. A more proactive and guest-focused approach could enhance the overall experience, making it a place where guests appreciate the location and feel valued and well-cared for. The rating is mainly due to poor customer service. FYI - do expect a quick response from Big Bear office. I contacted the main number and only sent me to voice mail.

We made a reservation for Lincoln City North Jetty house in February 2024. We reserved this particular house because of the Hot Tub that is the first picture to advertise the house. I have very bad arthritis and no access to one at home. Two days before our trip we received an email saying the hot tub was not working. "Sorry for the inconvenience" So we immediately cancelled the reservation to try and find a place that had a hot tub available. They charged me $612.04 and are refusing to refund me now because I cancelled too late. They never told me I would still be charged. I trusted since the main attraction on the house wasn't available it was a given I would be refunded. I sent a email letter in at the request of the rep that told me a manager wasn't available to request an exception. Praying this company does the right thing. With this economy $612 means alot.